Comparison

SecureCheck vs Citizens Digital Butler™

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SecureCheck

This app offers a quick and easy way for customers to check their payment availability without needing to call. It streamlines the process, saving users time and avoiding phone hold queues. The application is available at no cost.

Highlights
  • Check payment availability
  • Convenient mobile access
  • Reduces phone call time
  • Free to use
Features
Read full description

SecureCheck Mobile is the mobile application that provides SecureCheck customers a convenient way to check on their SecureCheck payment availability. The application reduces time originally spent calling by phone and being placed on hold. Best of all, it is free. There is no charge from SecureCheck, but message and data rates may apply.

About

Citizens Digital Butler™

This app offers a centralized and secure platform for commercial banking needs. It features live chat with specialists, a 24/7 virtual assistant, real-time alerts, and a knowledge center for tutorials and articles. Secure document sharing and self-serve tools for case monitoring are also included.

Highlights
  • Live chat with Commercial Priority Specialist
  • 24/7 Virtual Assistant (Dash)
  • Real-time personalized notifications
  • Knowledge center with tutorials and articles
  • Secure document and communication sharing
  • Self-serve case monitoring tools
Read full description

Citizens Digital Butler™ is the convenient, centralized, and secure source for your commercial banking solutions. Citizens Digital Butler™ provides you with: LIVE CHAT – Connect directly with your dedicated Commercial Priority Specialist (when available). VIRTUAL ASSISTANT– Meet Dash, your advanced chatbot available to answer questions 24/7. REAL-TIME ALERTS – Receive personalized notifications such as case updates. KNOWLEDGE CENTER – View tutorial videos and read articles to help simplify your tasks. SECURE SHARING – Exchange documents and communications with multiple parties our organization. SELF-SERVE TOOLS – Monitor your service cases at any time – day or night. Citizens Digital Butler™ is the perfect companion for other transactional Citizens apps like accessOPTIMA and is constantly being updated with new, innovative features.

Screenshots

SecureCheck3 screens
Citizens Digital Butler™4 screens

Verdict

The call

The clearest difference is rating: Citizens Digital Butler™ at 5.0 against SecureCheck's 1.7. SecureCheck's advantage is iOS requirement (6.0 vs 15.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Citizens Digital Butler™ holds the better App Store score, 5.0 against 1.7. Both are backed by a comparable volume of ratings — 3 and 5 respectively.

Scorecard2 real differences · 6 level
SecureCheck versus Citizens Digital Butler™: the parameters behind the verdict, then further details
ParameterSecureCheckCitizens Digital Butler™
PriceFreeFree
Rating1.7 (3 ratings)5.0 (5 ratings) — better
Number of ratings35 — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS6.0 — better15.0
Further details — not scored
Size11 MB39 MB
Age rating4+4+
DeveloperFifthThird BankCitizens Bank, N.A.

Customer experience

SecureCheck

All ratings3 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

Citizens Digital Butler™

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

SecureCheck

No in-app purchases

None

Citizens Digital Butler™

No in-app purchases

Questions

Is SecureCheck free?
SecureCheck is free to download, with no in-app purchases.
Is Citizens Digital Butler™ free?
Citizens Digital Butler™ is free to download, with no in-app purchases.
Which has better reviews, SecureCheck or Citizens Digital Butler™?
Citizens Digital Butler™ is rated higher. SecureCheck averages 1.7 out of 5 from 3 ratings, while Citizens Digital Butler™ averages 5.0 from 5 ratings.
Do SecureCheck or Citizens Digital Butler™ have ads?
Neither SecureCheck nor Citizens Digital Butler™ shows ads.

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