Comparison

ProCall Mobile vs Mitel One

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ProCall Mobile

This business communication app provides unified communications and CTI functions for mobile devices. Access office phone features, business contacts, and colleague availability on the go. Includes chat, video calls, and CRM/ERP integration for efficient communication.

Highlights
  • Use office phone on the move
  • Access business contacts and communication functions
  • Chat for secure message exchange
  • Video chat
  • CRM/ERP software integration
  • Instant messaging and presence management
Features
Read full description

ProCall Mobile is a native smartphone and tablet app with selected Unified Communications and CTI functions. To use this app version, you need a supported installation/version of ProCall Enterprise in which you have been activated as a user. Supported installations/versions of ProCall Enterprise are: • ProCall 8 Enterprise, with a valid software maintenance contract • ProCall NEX With ProCall Mobile, the native app for iPad and iPhone, users can easily access selected and proven unified communications and CTI functions from the bestselling ProCall Enterprise. Important data on business contacts and information on the availability of colleagues enables efficient communication at all times, even when on the move. Features such as video chat or the integration of softphone functions (SIP) significantly upgrade the app. An Overview of the Most Important Features • Use the office phone on the move • Fast access to business contacts and all communication functions • See the last contacts quickly at a glance • Chat for fast and secure exchange of messages • Integration of common CRM, ERP and industry software. Relevant information immediately available for up-to-date contact data • Personal communication with audio/video chat • Instant messaging and presence management, also for external business partners through federation • Always be efficiently organized with a personal call journal

About

Mitel One

This business communication app unifies voice, messaging, and video meetings into a single platform. It helps users stay connected with customers and colleagues, manage availability, and collaborate effectively from anywhere.

Highlights
  • Unified communications platform
  • Business voice functions
  • Secure chat and photo sharing
  • User availability status
  • Contact synchronization
  • Dynamic call history
Read full description

Looking to stay more connected with your customers and co-workers? Are you missing business critical calls? If your business relies on staying connected and being available for revenue opportunities, Mitel One is a mobile solution designed from the ground up for the communications workflows that are unique to businesses like yours. Works with the Mitel Cloud and your Mitel PBX, enabling the best business communications features in the palm of your hand: - See your business’ availability to serve customers on a single screen - Use business voice functions including call transfer, and more - Chat securely with other users - Send and receive photos via Chat - Manage your availability with Do-Not-Disturb (DND) - View live status of users and extensions - View dynamic call history - Synchronize and manage contacts and mobile device native contacts ---------------------------------------------------------------------------------------------------------------- Mitel One brings all of your communications into a single app so you don’t have to flip back and forth between disjointed tools. Mitel One keeps communications flowing no matter where you are and what device you’re using so your productivity doesn’t depend on location. With Mitel One Early Access, you can: * Benefit from a single intuitive app for all your communications * Engage with fellow employees and customers in meaningful ways * Watch great ideas flourish by collaborating with teammates in a single app * Get straight to work with an app that’s designed so there’s nothing to “figure out” You need to be engaged, satisfied and empowered with the flexibility to work smarter - not harder - from anywhere. Mitel One brings together phone, messaging and video meetings to unlock your productivity potential, make faster decisions, nurture great ideas and engage customers in meaningful ways. Key Functionality * See all your communications at a glance from the home screen * Synchronize and manage your contacts and your native mobile device contacts * Collaborate with your team through voice, messaging, or video meetings * Share photos or chat with groups in messaging streams * View live availability status of fellow employees and groups * Phone features including call transfer, and more * Send/receive chat messages and photos securely with other users * View dynamic call history

Screenshots

ProCall Mobile1 screens
Mitel One3 screens

Verdict

The call

The clearest difference is iOS requirement: Mitel One at 15.6 against ProCall Mobile's 17.0. On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

ProCall Mobile ships an update monthly, Mitel One every 3 weeks. The most recent releases landed on September 17, 2026 and June 5, 2026 respectively.

Scorecard1 real difference · 9 level
ProCall Mobile versus Mitel One: the parameters behind the verdict, then further details
ParameterProCall MobileMitel One
PriceFreeFree
Rating—3.0 (2 ratings) — better
Positive reviews13.0% of reviews — better10.5% of reviews
Number of ratings—2 — better
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.6 — better
Further details — not scored
Size84 MB116 MB
Age rating12+4+
DeveloperESTOS GmbHMitel Networks Corporation

Customer experience

ProCall Mobile

Written reviews54 reviews
Positive13.0%
Neutral29.6%
Negative57.4%

Mitel One

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews19 reviews
Positive10.5%
Neutral0.0%
Negative89.5%

In-app purchases

None

ProCall Mobile

No in-app purchases

None

Mitel One

No in-app purchases

Questions

Is ProCall Mobile free?
ProCall Mobile is free to download, with no in-app purchases.
Is Mitel One free?
Mitel One is free to download, with no in-app purchases.
Do ProCall Mobile or Mitel One have ads?
Neither ProCall Mobile nor Mitel One shows ads.
Which is updated more often, ProCall Mobile or Mitel One?
ProCall Mobile ships an update monthly, and Mitel One every 3 weeks. Most recently, ProCall Mobile was updated on September 17, 2026 and Mitel One on June 5, 2026.

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