Message Matrix vs Element Classic
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Message Matrix
This business messaging platform offers secure and compliant communication for organizations. It integrates voice, video, and messaging to connect with customers through their preferred channels, streamlining transactions and enhancing relationships.
- End-to-end cloud-based encryption
- Government and industry compliance
- Biometric transaction authorization
- Multi-channel customer engagement
- Real-time conversation enhancement
- Seamless staff turnover continuity
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MessageMatrix is a business messaging solution allowing organisations to communicate with their customers securely and compliantly. By bringing together voice, video and messaging with consumer mobile apps in one seamless platform, MessageMatrix secures your conversations that matter. WHY MESSAGE MATRIX: • SECURE: MessageMatrix automatically protects your messages and attachments from any attacks through end to end cloud-based encryption. • COMPLIANT: Be compliant with government and industry regulations surrounding digital communication. • TRANSACTIONAL: Streamline your business processes by sharing documents and instantly authorising transactions using biometrics. • BE WHERE YOUR CUSTOMERS ARE: MessageMatrix enables you to connect with prospective and current customers through their preferred messaging channel. • ENHANCE RELATIONSHIPS: Strengthen your customer engagement through convenient and compliant, real-time conversations. • SEAMLESS ENGAGEMENT: Safeguard your customer relationships without losing affinity during staff turnover.
Element Classic
This app is a legacy version of a communication platform, offering secure messaging and collaboration. It will receive security updates until the end of 2025 but no new features.
- Secure messaging
- Collaboration
- Legacy version
- Security updates
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Element Classic is the previous-generation of Element mobile app. Friends, family and communities should use the free and open source Element X app which is faster, easier to use, and more powerful. New users of public sector organisations, enterprises and professional teams users should use the Element Pro app that is built for work and organizations. Element Classic is available at least until the end of 2025 and will receive critical security updates but no further enhancements or new features.
Screenshots
Verdict
The clearest difference is review sentiment: Message Matrix at 100% against Element Classic's 44%. Message Matrix also leads on iOS requirement (12.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 23, 2026 and October 13, 2026 respectively.
| Parameter | Message Matrix | Element Classic |
|---|---|---|
| Price | Free | Free |
| Rating | — | 3.3 (589 ratings) — better |
| Positive reviews | 100.0% of reviews — better | 43.6% of reviews |
| Number of ratings | — | 589 — better |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 50 MB | 180 MB |
| Age rating | 4+ | 17+ |
| Developer | Message Matrix Ltd. | Vector Creations Limited |
Customer experience
Message Matrix
Element Classic
Bugs and requests
Message Matrix
Not enough reviews yet to summarise bugs or requests.
Element Classic
Reported bugs
5 issues- Constant crashes and freezes
- Issues with message decryption and verification
- Unreliable notifications and sync issues
- Inability to leave or delete empty rooms
- Problems with image and video sharing
Requested features
5 requests- Ability to pause notifications
- Option to set messages to disappear after a certain time
- Improved search functionality
- Better integration with other apps and services
- Customizable font size and notification sounds
In-app purchases
Message Matrix
No in-app purchases
Element Classic
No in-app purchases
