Message Matrix vs Rocket.Chat

MessageMatrix is a business messaging solution allowing organisations to communicate with their customers securely and compliantly. By bringing together voice, video and messaging with consumer mobile apps in one seamless platform, MessageMatrix secures your conversations that matter. WHY MESSAGE MATRIX: • SECURE: MessageMatrix automatically protects your messages and attachments from any attacks through end to end cloud-based encryption. • COMPLIANT: Be compliant with government and industry regulations surrounding digital communication. • TRANSACTIONAL: Streamline your business processes by sharing documents and instantly authorising transactions using biometrics. • BE WHERE YOUR CUSTOMERS ARE: MessageMatrix enables you to connect with prospective and current customers through their preferred messaging channel. • ENHANCE RELATIONSHIPS: Strengthen your customer engagement through convenient and compliant, real-time conversations. • SEAMLESS ENGAGEMENT: Safeguard your customer relationships without losing affinity during staff turnover.

Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in high-stakes environments. The result is an increase in productivity and customer satisfaction rates. Everyday, tens of millions of users in over 150 countries and in organizations such as Deutsche Bahn, The US Navy and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure. By opting for Rocket.Chat, users also benefit from free audio and video conferencing, guest access, screen and file sharing, LiveChat, LDAP Group Sync, two-factor authentication (2FA), E2E encryption, SSO, dozens of OAuth providers and unlimited users, guests, channels, messages, searches and files. Users can set up Rocket.Chat on cloud or by hosting their own servers on-premises. With thousands of contributors and stars on Github, Rocket.Chat has the world’s largest community of chat developers in the open source communication sector. When you choose Rocket.Chat, you join an ever-growing passionate community that constantly improves our platform with us :) KEY FEATURES: * Open Source Software * Hassle-free MIT license * BYOS (bring your own server) * Multiple Rooms * Direct Messages * Private & Public Channels/Groups * Desktop and Mobile Notifications * 100+ available integrations * Edit and Delete Sent Messages * Mentions * Avatars * Markdown * Emojis * Choose between 3 themes: Light, Dark, Black * Sort conversations alphabetically or group by activity, unread or favourites * Transcripts / History * File Upload / Sharing * I18n - [Internationalization with Lingohub] * Hubot Friendly - [Hubot Integration Project] * Media Embeds * Link Previews * LDAP Authentication * REST-full APIs * Remote Locations Video Monitoring * Native Cross-Platform Desktop Application