Synapse Connext Mobile vs Epic Welcome
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Synapse Connext Mobile
Capture and store patient-related content like images, video, and audio directly into the patient record from your mobile device. Seamlessly integrate with EHRs for efficient data management and access to full-resolution media.
- Capture images, video, and audio
- Store content in patient records
- Full-resolution media storage
- EHR integration (Haiku/Canto, PowerChart Touch)
- Encounter-based workflow support
- Customizable departmental metadata
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Designed for clinicians, Synapse Connext Mobile by FUJIFILM Healthcare Americas Corporation (HCUS) makes it easy to capture content such as images, video, audio and notes from your tablet or smartphone and store them directly in the patient record. Simply select the patient from your worklist, and capture as much content as desired. Images, Video and Sound files are stored at full resolution in the Synapse VNA, and a link is sent to the EHR associated with the specific patient encounter. This makes it easy to find and compare “like priors”. If using an EHR mobile app such as Epic’s Haiku/Canto or Cerner’s PowerChart Touch, Connext Mobile can be launched directly from the app and will have the full patient and user context. Otherwise, the app shows a list of all patients scheduled for the day, saving the clinician from duplicate data entry. Patient meta-data and encounter information is stored securely with the images in the Synapse VNA and available throughout the organization. Connext Mobile supports an encounters-based workflow. This matches existing workflows in departments where content is routinely captured at the point of care, eliminating the need to place an order prior to taking a photo or recording audio or video. Additional metadata, customizable per department can be captured at the point of care. Suggested departments include: * Dermatology * Wound Care/Management * Pediatrics * Primary Care * Infectious Diseases * Burn Care * Ophthalmology * Otolaryngology * Plastic Surgery * Podiatry * ER/Trauma * Audiology * Gait Assessment * Dentistry * Sports Medicine * Nursing/Clinic Photography Synapse Connext Mobile requires Fujifilm Synapse VNA version 6.3 or higher. For more information, please contact Fujifilm at 1-888-385-4633 or 1-203-602-3580 (customers outside of USA).
Epic Welcome
This app allows patients to complete medical intake processes digitally. Patients can respond to questionnaires and e-sign necessary documents before their appointments. The available features depend on the healthcare organization's license.
- Patient self-service options
- Respond to questionnaires
- E-sign documents
- Digital care process start
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Welcome offers patients self-service options at the start of the care process. With Welcome, patients can: · Respond to questionnaires · E-sign documents Your organization needs to license Welcome and be on Epic’s 2018 version or greater and will determine the exact feature set.
Screenshots
Verdict
The clearest difference is update cadence: Epic Welcome at every 2 months against Synapse Connext Mobile's every 9 months. Synapse Connext Mobile's advantage is device support (3 vs 1) and iOS requirement (13.0 vs 18.0). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.4 for Synapse Connext Mobile against 4.3 for Epic Welcome. Both are backed by a comparable volume of ratings — 5 and 3 respectively.
Synapse Connext Mobile ships an update every 9 months, Epic Welcome every 2 months. The most recent releases landed on October 29, 2026 and November 2, 2026 respectively.
| Parameter | Synapse Connext Mobile | Epic Welcome |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (5 ratings) — better | 4.3 (3 ratings) |
| Positive reviews | — | 100.0% of reviews |
| Number of ratings | 5 — better | 3 |
| Update frequency | Every 9 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPad |
| Requires iOS | 13.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 22 MB | 3 MB |
| Age rating | 12+ | 17+ |
| Developer | FUJIFILM Healthcare Americas Corporation | Epic |
Customer experience
Synapse Connext Mobile
Epic Welcome
In-app purchases
Synapse Connext Mobile
No in-app purchases
Epic Welcome
No in-app purchases
Questions
Is Synapse Connext Mobile free?
Is Epic Welcome free?
Which has better reviews, Synapse Connext Mobile or Epic Welcome?
Do Synapse Connext Mobile or Epic Welcome have ads?
Which is updated more often, Synapse Connext Mobile or Epic Welcome?
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