API Explorer vs IFS assyst Self Service

This application allows IMIconnect users to explore and understand the real time messaging channel supported by IMIconnect. The app is designed to be used in conjunction with API Explorer and Channel Testing tools within IMIconnect. The application tracks the IMIconnect users location and sends communication & alerts (messages) to users based on the area(location) they are present in. Note : Continued use of GPS running in the background can dramatically decrease battery life.

Employee self-service from IT and other departments, all from a modern mobile app powered by IFS’ assyst ESM & ITSM solution. IFS assyst delivers great support and productivity through digital omnichannel experiences. IFS assyst gives you control and flexibility to conduct key tasks anywhere and anytime – all from a modern mobile app powered by the IFS assyst ESM & ITSM solution. A continuous, connected journey provides quick resolution and a positive customer experience interacting with IFS assyst. Empowering you as a customer to resolve issues your way. Examples of things you can do in the app: • Search – Quickly find the support and services that you have access to • Shop for IT Services - Browse the service or support offerings in a catalog view • Requests – Access self-service for requests or check the status of a request • Approvals – You can reject or approve requests, changes and other decision tasks • Log Issues / Requests – Raise support issues or request services for yourself or on behalf of other users • Tailored Experience – The same self-service shortcuts, quick links and views are available from the self-service portal Notes This app may require additional licensing or user permissions to access or for certain features to be activated. Detailed release notes can be found on the IFS assyst product documentation website. Icons by Icons8