BI SmartLINK vs Loop by ITS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BI SmartLINK
This app provides a suite of tools for individuals under community supervision. It enhances case management with features like appointment calendaring and connects users to vital community resources to support successful program completion.
- Secure communications tools
- Appointment calendaring
- Community resource connection
- Case management enhancement
- Program completion support
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BI SmartLINK is a suite of software and secure communications tools designed to be placed on a smartphone owned by a person under community supervision. The application enhances supervision and case management capabilities and increases the potential for successful program completion by providing valuable services such as calendaring appointments and connecting the client to community resources. Disclaimer: "Continued use of GPS running in the background can dramatically decrease battery life."
Loop by ITS
This app simplifies business interactions for drivers and customers with a leading third-party logistics provider. It offers personalized supply chain solutions, including brokerage, dedicated fleets, and distribution services nationwide.
- Streamlined driver and customer business
- Personalized supply chain solutions
- Nationwide multi-modal brokerage
- Asset-based dedicated fleet
- Distribution and fulfillment services
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Loop by ITS makes it easy for drivers and customers to do business with ITS National. ITS Logistics is a premier Third-Party Logistics company that provides personalized supply chain solutions with a nationwide, multi-modal top 50 brokerage, an asset-based dedicated fleet, and innovative distribution and fulfillment services. We were founded in 1999 with the purpose of improving the quality of life by delivering excellence in everything we do. At ITS National, we provide truckload, less-than-truckload, intermodal brokerage and transportation management to large and small businesses across the country. Powered by unmatched industry experience, great technology, thousands of nationwide quality carriers and a dedicated team that truly cares about your business – we deliver flexible logistics solutions for any shipping need. At ITS National, the Brokerage division of ITS Logistics, we provide truckload, less-than-truckload, intermodal brokerage and transportation management to large and small businesses across the country. Powered by unmatched industry experience, great technology, thousands of nationwide quality carriers and a dedicated team that truly cares about your business – we deliver flexible logistics solutions for any shipping need.
Screenshots
Verdict
The clearest difference is rating: Loop by ITS at 3.4 against BI SmartLINK's 2.8. Loop by ITS also leads on iOS requirement (15.1 vs 17.0). BI SmartLINK's advantage is ratings volume (712 vs 157). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Loop by ITS holds the better App Store score, 3.4 against 2.8. Both are backed by a comparable volume of ratings — 712 and 157 respectively. Written reviews point the same way: 11% of BI SmartLINK's written reviews are positive against 15% of Loop by ITS's.
Both ship on a similar rhythm, roughly every 5 weeks. Both last shipped on October 8, 2026.
| Parameter | BI SmartLINK | Loop by ITS |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (712 ratings) | 3.4 (157 ratings) — better |
| Positive reviews | 11.3% of reviews | 15.4% of reviews — better |
| Number of ratings | 712 — better | 157 |
| Update frequency | Every 5 weeks | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 158 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | BI Incorporated | ITS National, LLC |
Customer experience
BI SmartLINK
Loop by ITS
Bugs and requests
BI SmartLINK
Reported bugs
3 issues- App not opening or logging in
- Issues with camera and photo capture
- Inconsistent app behavior and functionality
Requested features
4 requests- Ability to upload documents and photos directly from library
- Improved biometric login and face recognition
- More reliable notification system
- Better user interface and usability
Loop by ITS
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BI SmartLINK
No in-app purchases
Loop by ITS
No in-app purchases
Questions
Is BI SmartLINK free?
Is Loop by ITS free?
Which has better reviews, BI SmartLINK or Loop by ITS?
Do BI SmartLINK or Loop by ITS have ads?
Which is updated more often, BI SmartLINK or Loop by ITS?
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