TomTicket vs Pipefy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TomTicket
This app allows TomTicket users to provide online customer support directly from their smartphones. Engage with customers via live chat and manage inquiries on the go.
- Online chat support
- Smartphone access
- Customer service management
- Exclusive for TomTicket users
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O TomTicket: Help Desk é um aplicativo exclusivo para usuários do TomTicket. Com ele é possível realizar atendimentos online (Chat) diretamente do seu smartphone.
Pipefy
Streamline team task and process management on the go. Create custom workflows without technical expertise to boost team productivity and centralize company information.
- Manage team tasks and processes
- Create custom workflows
- Boost team productivity
- Centralize company information
- No technical knowledge required
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Pipefy makes it easier to manage team tasks and processes anywhere, anytime. Managing your processes, projects and tasks can be a lot easier than you think. Our exclusive and customizable structure allows you to create your own processes according to your needs without technical knowledge or IT Support. Make the most out of Pipefy's exclusive features to boost your process and task management and make your team more productive and effective. Business process management can be simpler and faster. Use Pipefy to manage your workflows and centralize your company's information in a single place.
Screenshots
Verdict
The clearest difference is update cadence: Pipefy at monthly against TomTicket's every 8 months. Pipefy also leads on review sentiment (24% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TomTicket ships an update every 8 months, Pipefy monthly. The most recent releases landed on October 21, 2026 and October 22, 2026 respectively.
| Parameter | TomTicket | Pipefy |
|---|---|---|
| Price | Free | Free |
| Rating | — | 3.8 (13 ratings) — better |
| Positive reviews | 0.0% of reviews | 23.9% of reviews — better |
| Number of ratings | — | 13 — better |
| Update frequency | Every 8 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 12.1 |
| Further details — not scored | ||
| Size | 56 MB | 60 MB |
| Age rating | 4+ | 4+ |
| Developer | TomTicket Software LTDA | Pipefy |
Customer experience
TomTicket
Pipefy
In-app purchases
TomTicket
No in-app purchases
Pipefy
No in-app purchases
