Comparison

Trane BAS Occupant vs KE2 Service Tool

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Trane BAS Occupant

Manage building comfort and system status directly from your mobile device. Adjust temperatures, modify schedules, and receive alerts for critical issues requiring attention.

Highlights
  • Temperature adjustment
  • Schedule management
  • Critical alert monitoring
  • Building system status view
  • Occupant comfort control
Read full description

Monitor and respond to your building occupant’s needs by adjusting temperatures, adjusting schedules, and viewing critical alerts that require immediate service.

About

KE2 Service Tool

This tool enables users to discover and manage KE2 Therm Controllers and Sensors on their local network. It supports both ethernet and wireless connections for seamless device management.

Highlights
  • Local device discovery
  • Manage KE2 Therm Controllers
  • Manage KE2 Therm Sensors
  • Ethernet connection support
  • Wireless connection support
Features
Read full description

The all new KE2 Service Tool allows users to locally discover and manage all ethernet and wireless KE2 Therm Controllers and Sensors.

Screenshots

Trane BAS Occupant4 screens
KE2 Service Tool3 screens

Verdict

The call

The clearest difference is review sentiment: KE2 Service Tool at 50% against Trane BAS Occupant's 0%. KE2 Service Tool also leads on rating (4.5 vs 3.2) and update cadence (every 3 weeks vs every 3 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

KE2 Service Tool holds the better App Store score, 4.5 against 3.2. Both are backed by a comparable volume of ratings — 5 and 8 respectively. Written reviews point the same way: 0% of Trane BAS Occupant's written reviews are positive against 50% of KE2 Service Tool's.

UpkeepUpdate frequency

Trane BAS Occupant ships an update every 3 months, KE2 Service Tool every 3 weeks. Both last shipped on October 30, 2026.

Scorecard3 real differences · 7 level
Trane BAS Occupant versus KE2 Service Tool: the parameters behind the verdict, then further details
ParameterTrane BAS OccupantKE2 Service Tool
PriceFreeFree
Rating3.2 (5 ratings)4.5 (8 ratings) — better
Positive reviews0.0% of reviews50.0% of reviews — better
Number of ratings58 — better
Update frequencyEvery 3 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS12.0 — better13.0
Further details — not scored
Size133 MB62 MB
Age rating4+12+
DeveloperTRANE U.S. INCKE2 Therm Solutions

Customer experience

Trane BAS Occupant

All ratings5 ratings
Positive40.0%
Neutral20.0%
Negative40.0%
Written reviews3 reviews
Positive0.0%
Neutral66.7%
Negative33.3%

KE2 Service Tool

All ratings7 ratings
Positive85.7%
Neutral0.0%
Negative14.3%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

In-app purchases

None

Trane BAS Occupant

No in-app purchases

None

KE2 Service Tool

No in-app purchases

Questions

Is Trane BAS Occupant free?
Trane BAS Occupant is free to download, with no in-app purchases.
Is KE2 Service Tool free?
KE2 Service Tool is free to download, with no in-app purchases.
Which has better reviews, Trane BAS Occupant or KE2 Service Tool?
KE2 Service Tool is rated higher. Trane BAS Occupant averages 3.2 out of 5 from 5 ratings, while KE2 Service Tool averages 4.5 from 8 ratings.
Do Trane BAS Occupant or KE2 Service Tool have ads?
Neither Trane BAS Occupant nor KE2 Service Tool shows ads.
Which is updated more often, Trane BAS Occupant or KE2 Service Tool?
Trane BAS Occupant ships an update every 3 months, and KE2 Service Tool every 3 weeks. Most recently, Trane BAS Occupant was updated on October 30, 2026 and KE2 Service Tool on October 30, 2026.

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