Enercare vs Access Markham
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Enercare
Manage your home services account with ease. Schedule, reschedule, or cancel appointments for heating, cooling, water heating, and plumbing. Receive real-time alerts when your technician is en route.
- View account details
- Schedule service calls
- Reschedule appointments
- Cancel service visits
- Receive technician alerts
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As an Enercare Home Services customer, it’s now easier than ever to: • View your current account details • Schedule/Reschedule/Cancel a service or maintenance call for your heating, cooling, water heating and plumbing needs • Receive alerts that your technician is on the way for a scheduled visit
Access Markham
Access city services and information from your mobile device. Find recycling schedules, report issues, and stay updated on local events and news.
- Recycling and garbage schedule
- Waste disposal search tool
- Snow clearing status
- Parks and bikeways map
- Events calendar
- Report a problem
- City magazine
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The official City of Markham mobile app, giving you access to information about programs and services - anywhere, anytime. Features: - Recycling and garbage collection schedule with personalized notifications - What Goes Where search tool to help you dispose of items correctly - Snow clearing status for roads and sidewalks - Bikeways, parks and paths - Signature and community events calendar - Report a problem - Markham Life magazine - Your Voice Markham online engagement platform If you have comments or suggestions, contact us at mobileapp@markham.ca.
Screenshots
Verdict
The clearest difference is update cadence: Enercare at every 2 months against Access Markham's every 5 months. Access Markham's advantage is review sentiment (13% vs 4%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Enercare ships an update every 2 months, Access Markham every 5 months. The most recent releases landed on October 13, 2026 and October 9, 2026 respectively.
| Parameter | Enercare | Access Markham |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 3.8% of reviews | 12.5% of reviews — better |
| Update frequency | Every 2 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 | 15.6 |
| Further details — not scored | ||
| Size | 37 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | Enercare Inc | City of Markham |
Customer experience
Enercare
Access Markham
Bugs and requests
Enercare
Reported bugs
20 issues- App not showing bills
- Cannot login with credentials
- Login not working
- Sign-In does not work
- App doesn't even open anymore
Show 15 moreShow fewer
- Not accepting login
- App erroneously registers login credentials as incorrect
- Password is wrong on app but correct on browser
- App crashes every week
- App freezes
- Server problem during login
- Link in email doesn't work to complete registration
- App crashes when pressing 'Confirm Appointment' button
- Mandatory fields for street name cannot be entered
- App closes automatically upon opening
- Registration process fails without email on phone
- App is down for system maintenance
- Link to complete registration is invalid
- App no longer logs in
- App closes after update
Requested features
11 requests- Allow customers to sign in with same info as website
- Fix app to allow login
- Show bills in the app
- Allow account creation
- Fix registration process
Show 6 moreShow fewer
- Improve app functionality
- Add payment history
- Make app functional for iPhone users
- Allow users to update email address
- Add technician arrival tracker
- Update the app
Access Markham
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Enercare
No in-app purchases
Access Markham
No in-app purchases
