FranConnect Field Ops vs OPSCENTER NEW

The ultimate goal of every franchise system is to ensure that every unit is successful. To ensure that success means managing the conversation between you and your franchisees in a way that fosters openness and collaboration. Striking this delicate balance is best done with FranConnect Field Ops, which provides you with the means for standardizing KPI-focused processes, field visits, and reporting for operational success. Using FranConnect Field Ops App you can: • Conduct paperless audits with minimal overhead - with or without an internet connection • Create, organize and immediately assign customized visit forms • Get insights into the visit history of a franchisee • Quickly review your scheduled/pending visits • Manage to follow up tasks after conducting visits • Easily add pictures to record the current state against examples of compliant states. And more...

The NEW OPSCENTER mobile app allows users of the Opterus NEW OPSCENTER solution to access their account in order to receive and reply to messages, complete tasks, track issues, view documents and knowledge base, and complete tests and audits. Configurable badge counts and push notifications also allow users to be alerted when something new or updated has been sent to them or their store. Detailed functionality includes: - Create, read, filter, file and search messages, tasks and issues - Approve messages and tasks (gatekeepers) - Create and respond to messages and issues - Create and complete tasks - Create issues for messages and tasks - Redirect, resolve, assign and close issues - View the OC calendar and open tasks and events - Search and view documents and knowledge base items - Complete tests and audits - Use Single Sign On - Support for iOS notifications and badges based on configurable settings