FranConnect Field Ops vs ESS Workforce

The ultimate goal of every franchise system is to ensure that every unit is successful. To ensure that success means managing the conversation between you and your franchisees in a way that fosters openness and collaboration. Striking this delicate balance is best done with FranConnect Field Ops, which provides you with the means for standardizing KPI-focused processes, field visits, and reporting for operational success. Using FranConnect Field Ops App you can: • Conduct paperless audits with minimal overhead - with or without an internet connection • Create, organize and immediately assign customized visit forms • Get insights into the visit history of a franchisee • Quickly review your scheduled/pending visits • Manage to follow up tasks after conducting visits • Easily add pictures to record the current state against examples of compliant states. And more...

ESS Workforce puts the whole field-service day in the crew's pocket: the week's schedule, the route on a map, the time clock, every visit with its instructions and parts, and the office side (jobs, estimates, orders, inventory, fuel, approvals) in sync with the company's ERP. Built by Garcia Innovations for irrigation, landscaping and other field-service companies. Each company runs its own instance, and your employer issues your account. YOUR DAY AND YOUR WEEK • A schedule of every visit, day by day, as a timeline, a list or a map • Clock in and out with geofence verification, with lunch breaks • Today's visits as pins on the map, with your own position • Swipe through the day's visit cards and jump to the next stop VISITS, STEP BY STEP • Directions, "on my way", start and complete, on one screen • Customer, address and instructions always at hand • Scan the parts you use with the camera • Notes with photos, shown to the customer when you choose • Crew leads close the visit and collect payment in cash or by sending the customer a card link JOBS, ESTIMATES AND ORDERS • Jobs group their visits, with notes and history per customer • Create estimates and orders from the phone • Material requests to the warehouse • Tool requests and assignments INVENTORY, WAREHOUSES AND FUEL • Type or scan a barcode to find any part • Stock by warehouse and by van • Fuel control: fills, cost, miles and tank readings per vehicle, by month ATTENDANCE, LEAVE AND PAY • Monthly attendance summary: on time, late and absent days • Entries, exits and hours worked, day by day, with where each one was recorded • Late check-in and out-of-area requests, approved from the phone with the actual time • Leave applications, leave balance and company holidays • Salary slips, ready to download, and for the office by week and by person • Weekly hours report, in English or Spanish • Expense claims TEAM HUB • Company feed with posts, photos, polls and events • Important announcements show who has read them and remind whoever has not • Posts from the crew can wait for an administrator's approval • Team directory with each person's activity • Push notifications for what needs your attention SIGN IN AND SECURITY • Face ID or fingerprint sign-in • Switch users on a shared phone • Keep your own phone, email and emergency contact up to date • English and Spanish ESS Workforce is the mobile app of the ESS platform, connected to your company's ERP. There is no public sign-up: your company's administrator creates your account. Location is used to verify the work area when you clock in and to show your position and your visits on the map. Something not working? Use Report Issue inside the app.