PointClickCare CRM vs DS smart
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PointClickCare CRM
This application offers a unified view of potential residents, streamlining the pre-admission and move-in process. It helps manage referral pipelines, reduce manual efforts, and improve decision-making for marketing and resident placement.
- Unified resident view
- Referral pipeline management
- Streamlined move-in process
- Real-time lead information access
- Reporting and insights
- Reduced data errors
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PointClickCare's CRM Solution provides a truly unified view into every aspect of a potential resident, throughout the pre-admission and move-in process. It ensures that residents are placed at the right location according to their preferences and care delivery needs. It also enables providers to centrally manage their resident referral pipeline, eliminate the duplication of effort and manual paper-based processes, and provide better information to support decisions regarding marketing efforts. This in turn, helps organizations nurture and retain new resident populations and ensure occupancy levels remain optimal. Key benefits include: - Anytime, anywhere real-time access to lead information, for efficient marketing efforts, faster decision making and better business continuity - Reporting capabilities that help drive insight to customer pipeline and referrals from key accounts - Streamlined workflows to help manage sales activity - Reduce potential data errors by using a single-source of information by eliminating manual duplicate efforts - Simplify the resident move-in process by capturing and accessing vital resident data prior to move-in including contact, insurance, placement, account information as well and attached documents.
DS smart
This app facilitates the secure capture and transmission of resident health data from medical devices directly to electronic medical records (EMRs) within Long-Term Care facilities. It streamlines the process for nurses and CNAs to log readings and update patient charts efficiently.
- Capture health data instantly
- Protect patient information
- Connect data to EMRs
- Care automation
- Log readings from medical devices
- Seamlessly send data to charts
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Instantly capture, protect and connect health data to an EMR with care automation powered by the patented DS smart® app. This intuitive technology built for Long-Term Care lets nurses or CNAs securely log in, retrieve resident readings from medical devices and seamlessly send them to specific charts within EMRs.
Screenshots
Verdict
The clearest difference is rating: DS smart at 5.0 against PointClickCare CRM's 2.9. DS smart also leads on update cadence (every 5 weeks vs every 7 months). PointClickCare CRM's advantage is iOS requirement (14.0 vs 16.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DS smart holds the better App Store score, 5.0 against 2.9. Both are backed by a comparable volume of ratings — 7 and 10 respectively.
PointClickCare CRM ships an update every 7 months, DS smart every 5 weeks. The most recent releases landed on October 23, 2026 and October 6, 2026 respectively.
| Parameter | PointClickCare CRM | DS smart |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (7 ratings) | 5.0 (10 ratings) — better |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 7 | 10 — better |
| Update frequency | Every 7 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 12 MB | 63 MB |
| Age rating | 4+ | 4+ |
| Developer | PointClickCare | Direct Supply, Inc. |
Customer experience
PointClickCare CRM
DS smart
In-app purchases
PointClickCare CRM
No in-app purchases
DS smart
No in-app purchases
Questions
Is PointClickCare CRM free?
Is DS smart free?
Which has better reviews, PointClickCare CRM or DS smart?
Do PointClickCare CRM or DS smart have ads?
Which is updated more often, PointClickCare CRM or DS smart?
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