Comparison

PointClickCare CRM vs DS smart

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PointClickCare CRM

This application offers a unified view of potential residents, streamlining the pre-admission and move-in process. It helps manage referral pipelines, reduce manual efforts, and improve decision-making for marketing and resident placement.

Highlights
  • Unified resident view
  • Referral pipeline management
  • Streamlined move-in process
  • Real-time lead information access
  • Reporting and insights
  • Reduced data errors
Features
Read full description

PointClickCare's CRM Solution provides a truly unified view into every aspect of a potential resident, throughout the pre-admission and move-in process. It ensures that residents are placed at the right location according to their preferences and care delivery needs. It also enables providers to centrally manage their resident referral pipeline, eliminate the duplication of effort and manual paper-based processes, and provide better information to support decisions regarding marketing efforts. This in turn, helps organizations nurture and retain new resident populations and ensure occupancy levels remain optimal. Key benefits include: - Anytime, anywhere real-time access to lead information, for efficient marketing efforts, faster decision making and better business continuity - Reporting capabilities that help drive insight to customer pipeline and referrals from key accounts - Streamlined workflows to help manage sales activity - Reduce potential data errors by using a single-source of information by eliminating manual duplicate efforts - Simplify the resident move-in process by capturing and accessing vital resident data prior to move-in including contact, insurance, placement, account information as well and attached documents.

About

DS smart

This app facilitates the secure capture and transmission of resident health data from medical devices directly to electronic medical records (EMRs) within Long-Term Care facilities. It streamlines the process for nurses and CNAs to log readings and update patient charts efficiently.

Highlights
  • Capture health data instantly
  • Protect patient information
  • Connect data to EMRs
  • Care automation
  • Log readings from medical devices
  • Seamlessly send data to charts
Features
Read full description

Instantly capture, protect and connect health data to an EMR with care automation powered by the patented DS smart® app. This intuitive technology built for Long-Term Care lets nurses or CNAs securely log in, retrieve resident readings from medical devices and seamlessly send them to specific charts within EMRs.

Screenshots

PointClickCare CRM4 screens
DS smart4 screens

Verdict

The call

The clearest difference is rating: DS smart at 5.0 against PointClickCare CRM's 2.9. DS smart also leads on update cadence (every 5 weeks vs every 7 months). PointClickCare CRM's advantage is iOS requirement (14.0 vs 16.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DS smart holds the better App Store score, 5.0 against 2.9. Both are backed by a comparable volume of ratings — 7 and 10 respectively.

UpkeepUpdate frequency

PointClickCare CRM ships an update every 7 months, DS smart every 5 weeks. The most recent releases landed on October 23, 2026 and October 6, 2026 respectively.

Scorecard3 real differences · 7 level
PointClickCare CRM versus DS smart: the parameters behind the verdict, then further details
ParameterPointClickCare CRMDS smart
PriceFreeFree
Rating2.9 (7 ratings)5.0 (10 ratings) — better
Positive reviews0.0% of reviews—
Number of ratings710 — better
Update frequencyEvery 7 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS14.0 — better16.0
Further details — not scored
Size12 MB63 MB
Age rating4+4+
DeveloperPointClickCareDirect Supply, Inc.

Customer experience

PointClickCare CRM

All ratings7 ratings
Positive28.6%
Neutral28.6%
Negative42.9%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

DS smart

All ratings10 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

PointClickCare CRM

No in-app purchases

None

DS smart

No in-app purchases

Questions

Is PointClickCare CRM free?
PointClickCare CRM is free to download, with no in-app purchases.
Is DS smart free?
DS smart is free to download, with no in-app purchases.
Which has better reviews, PointClickCare CRM or DS smart?
DS smart is rated higher. PointClickCare CRM averages 2.9 out of 5 from 7 ratings, while DS smart averages 5.0 from 10 ratings.
Do PointClickCare CRM or DS smart have ads?
Neither PointClickCare CRM nor DS smart shows ads.
Which is updated more often, PointClickCare CRM or DS smart?
PointClickCare CRM ships an update every 7 months, and DS smart every 5 weeks. Most recently, PointClickCare CRM was updated on October 23, 2026 and DS smart on October 6, 2026.

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