Pubble vs Grasp Inbox

Pubble is a real-time audience engagement platform for newsrooms, publishers, sports media and event teams. The Pubble app puts your team's work in your pocket, so you can run live sessions, answer your audience and stay in touch with colleagues wherever you are. The app is for teams who already use Pubble. Your audience takes part on your own website, in the browser, with nothing to install. RUN YOUR LIVE EVENTS • Moderate questions in your live Q&A sessions • Write and publish live blog updates • Manage polls while the event is running • Follow what's new, in progress and answered at a glance STAY ON TOP OF YOUR INBOX • Get notified as soon as something needs your attention • See your own conversations in My Inbox and your team's in Team Inbox • Reply to website visitors in real time with live chat • Assign conversations to colleagues, and add tags and reminders • Respond faster with saved replies • Translate conversations with people who write in another language WORK WITH YOUR TEAM • Send direct messages to colleagues • Talk things through in group chats • Share images, videos and documents Whether it's a breaking story, an election night, a match or a conference, Pubble helps your team turn spectators into participants, from anywhere

Grasp is the all-in-one, A.I. powered customer service application in the cloud. A single app to quickly connect to customers via Whatsapp, Instagram, Messenger, email, live chat and chatbot; wherever, whenever. With the software’s unique hybrid messaging features, static emails can become a real-time conversation for a truly fluid and responsiveness support experience that will surprise you. Easy to install, and simple to use, it’s the application of choice for companies of all sizes. For improved efficiency, responsiveness and customer satisfaction, download the app on your mobile device. Grasp for iOS offers the following capabilities: - Access to all support tickets and conversations in your Grasp account - Ability to manage, update and respond to customer enquiries - Help your customers on the go!