Glowing.io vs RealTime Reservation Manager

Glowing.io is the world’s first multi-channel, multi-lingual mobile messaging platform that enables hotels and resorts around the world to text and mobile message their guests in whatever messaging platform each guest prefers (ex: SMS, WeChat, Messenger and many others), AND in the language each guest prefers. No new apps for guests (easy). 100% cloud-based for properties (easy). Glowing.io enables in-the-moment communication with guests, pre-, during and post-stay through messaging. Further, Glowing.io increases operational efficiency, as well as drives ancillary guest spend. Finally, Glowing.io helps to dramatically increase engagement with "digital" travelers as well as with "silent" guests who are "silent" because they are busy, foreigners or because they simply prefer non-verbal communication. Key Glowing.io features include: - Cloud-based using modern web technologies - Messages assignments and escalation - Groups messaging - Moments (auto) messaging - Global guest profiles - Staff-2-staff messaging - Bi-directional language translation - Benchmarking - Message timeline Used by leading luxury, lifestyle and resort properties around the world to increase guest engagement, increase guest satisfaction, increase operational efficiency, and drive guest spend.

RealTime Reservation Manager provides a fully integrated pre-arrival platform allowing staff to reserve and manage everything offered on a property (amenities, activities, parking, airport shuttle, food & beverage, marina, cabanas, pool & beach areas, etc.), producing a fully developed guest itinerary. Properties also use our platform to market their amenities/activities to entice new daytime guests with our unrivaled distribution channel. Increased ancillary revenue, deep reporting, data collection, forecasting, yield management, and more, help thousands of RTR client properties create operational efficiencies while improving guest experience.