Jackson 311 vs Jackson Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Jackson 311
Easily report city maintenance issues like potholes and water leaks. Enhance your reports with photos or videos. Submit non-emergency concerns directly to the City of Jackson, MS.
- Report city issues
- Attach photos/videos
- Submit non-emergency concerns
- Directly to City of Jackson, MS
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This free mobile app provides a quick and easy way to report city-related issues like potholes, water leaks, overgrown lots, and blocked drains. Enhance your reports by attaching photos or videos for more detail. Submit your non-emergency concerns directly to the City of Jackson, MS!
Jackson Connect
Discover local events and happenings in Jackson City with this app. Stay informed about community activities and important updates.
- Discover local events
- Stay informed on city happenings
- Community updates
- Easy to use interface
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Wondering how to quickly and easily find out what's going on around Jackson City? Look no further than Jackson Connect.
Screenshots
Verdict
The clearest difference is rating: Jackson Connect at 5.0 against Jackson 311's 1.8. Jackson Connect also leads on ads (none vs shown) and update cadence (every 4 months vs every 17 months). Jackson 311's advantage is ratings volume (6 vs 1) and iOS requirement (12.0 vs 15.0). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Jackson Connect holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: Jackson 311 has 6 ratings behind it against 1, so its average is the more settled of the two.
Jackson 311 ships an update every 17 months, Jackson Connect every 4 months. The most recent releases landed on October 24, 2026 and October 18, 2026 respectively.
| Parameter | Jackson 311 | Jackson Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (6 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 6 — better | 1 |
| Update frequency | Every 17 months | Every 4 months — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 12.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 25 MB | 132 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Jackson | GOGov, Inc. |
Customer experience
Jackson 311
Jackson Connect
In-app purchases
Jackson 311
No in-app purchases
Jackson Connect
No in-app purchases
Questions
Is Jackson 311 free?
Is Jackson Connect free?
Which has better reviews, Jackson 311 or Jackson Connect?
Do Jackson 311 or Jackson Connect have ads?
Which is updated more often, Jackson 311 or Jackson Connect?
Other comparisons
