DP WORLD OTC vs mServices Lite App

This app helps users to enroll and understand various training programs provided by OTC, DP World, UAE Region. OTC app is a user-friendly mobile application which provides relevant information about the various training courses offered by Operations Training Center, DP World, UAE Region. The Visitors and Third Party Truck drivers can enroll themselves for the Safety Induction Course without any hassle through this. The app features live capture of training feedback which increases the fidelity of customer satisfaction results. You can find inside the app: • About us: About DP World, Operations Training Center and Media. • Training courses: This application helps the user to learn about the training courses conducted at OTC. A ‘click’ on the interested course provided in the portfolio gives a clear picture on the target audience, description, available modules and duration. • Training request: Visitors and Third Party Truck drivers can request for Safety Induction after filing in the personal particulars and contact information. The training timing, venue and other details are forwarded to the user’s email upon registration. • Training feedback: The trainees are given the option to rate and comment on the training by the end of the course. This is used as a feedback mechanism for improving the course and to assess customer satisfaction. • Location map: The application is synchronized with GPS and helps you to reach us. • Contact us: You can reach us via phone with the details provided.

- "mservices-lite" grants access to terminal system in terms of tracking containers' position whether located in Inspection Areas or in Delivery Yards. - Bill of Lading tracking service giving updated info related to shipments' handling process. - providing the possibility to calculate storage invoices and related fees, allowing customer to perform online payment through the same portal in an easy and error free process. - tracking inbound and outbound vessels regarding customers' shipments acknowledging vessel schedule and vessel on berth.