Comparison

Mail vs ChatGPT

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Mail

Consolidate all your email accounts into a single, organized inbox. Prioritize important messages, quickly respond with smart replies, and manage your inbox efficiently with features like scheduling and snoozing. Enjoy enhanced privacy with IP address hiding and read receipt prevention.

Highlights
  • Unified inbox for multiple accounts
  • Automatic message categorization
  • Priority Messages and summarization
  • Schedule send, snooze, and unsend emails
  • Smart Reply for quick responses
  • Mail Privacy Protection
Features
Read full description

Access, view and manage messages from all your email accounts in one place. Categorize your messages into easy to browse categories. Catch up on email easily with Apple Intelligence powered Priority Messages and summarizations. Manage your inbox by scheduling emails to send later, snoozing emails you want to get back to later and unsend an email in one tap. Features • Access email from iCloud, Gmail, Exchange, Yahoo, and Outlook as well as many other email providers - all in one place. • View all of your accounts in a single inbox, choose a specific mailbox or filter to see just Unread or Flagged messages. • Automatically organize your messages in to Primary, Transactions, Updates and Promotions categories and focus on the messages that matter most. • Stay on top of emails with Priority Messages, a new section at the top of your inbox that shows urgent emails. • Use Smart Reply to quickly respond to messages with a few taps. • Catch up on email quickly with summarization of messages and threads. • Find messages by sender, recipient or subject. Top hits make it easy to find what you’re looking for. • Manage your inbox by blocking a sender or muting notifications from an overly active thread. • Flag important contacts as VIPs to receive notifications when their emails arrive. • Triage email messages using swipe gestures that help you quickly archive, delete, flag, or mark messages as read or unread. • Use Mail Drop to send large attachments from any account through iCloud. • Hide your IP address with Mail Privacy Protection so senders can’t link it to your other online activity or determine your locations, and prevent senders from seeing if you’ve opened their email. • App Keywords (do not to exceed 70 characters): Mail, email, email app, productivity email, intelligent email

About

ChatGPT

This app provides access to advanced AI capabilities, including text generation, image creation from descriptions, and voice conversations. It offers personalized advice, creative inspiration, and instant answers for various tasks, syncing history across devices.

Highlights
  • Image generation from text
  • Advanced voice conversations
  • Photo upload and transcription
  • Creative inspiration and ideas
  • Tailored advice and planning
  • Personalized learning assistance
  • Professional brainstorming
Features
Read full description

Introducing ChatGPT for iOS: OpenAI’s latest advancements at your fingertips. This official app is free, syncs your history across devices, and brings you the latest from OpenAI, including the new image generator. With ChatGPT in your pocket, you’ll find: · Image generation–Generate original images from a description, or transform existing ones with a few simple words. · Advanced Voice Mode–Tap the soundwave icon to have a real-time convo on the go. Settle a dinner table debate, or practice a new language. · Photo upload—Snap or upload a picture to transcribe a handwritten recipe or get info about a landmark. · Creative inspiration—Find custom birthday gift ideas or create a personalized greeting card. · Tailored advice—Talk through a tough situation, ask for a detailed travel itinerary, or get help crafting the perfect response. · Personalized learning—Explain electricity to a dinosaur-loving kid or easily brush up yourself on a historic event. · Professional input—Brainstorm marketing copy or map out a business plan. · Instant answers—Get recipe suggestions when you only have a few ingredients. Join hundreds of millions of users and try the app captivating the world. Download ChatGPT today. Terms of service & privacy policy: https://openai.com/policies/terms-of-use https://openai.com/policies/privacy-policy

Screenshots

Mail3 screens
ChatGPT4 screens

Verdict

The call

The clearest difference is review sentiment: ChatGPT at 70% against Mail's 34%. ChatGPT also leads on update cadence (weekly vs every 11 months) and rating (4.8 vs 4.6). Mail's advantage is in-app purchases (none vs 8) and ads (none vs shown). On price and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. ChatGPT sells 8 in-app purchases, starting at $8.00 per month. Mail asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

ChatGPT holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 4.4M and 11M respectively. Written reviews point the same way: 34% of Mail's written reviews are positive against 70% of ChatGPT's.

UpkeepUpdate frequency

Mail ships an update every 11 months, ChatGPT weekly. Both last shipped on September 24, 2026.

Scorecard9 real differences · 2 level
Mail versus ChatGPT: the parameters behind the verdict, then further details
ParameterMailChatGPT
PriceFreeFree
Rating4.6 (4.4M ratings)4.8 (11M ratings) — better
Positive reviews33.9% of reviews70.3% of reviews — better
Number of ratings4.4M11M — better
Update frequencyEvery 11 monthsWeekly — better
AdsNo — betterYes
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
Best chart rank#1 — better
DevicesiPhone, iPad, iPod, Apple Watch, Vision Pro — betteriPhone, iPad
Requires iOS10.0 — better18.0
Further details — not scored
Size8 MB227 MB
Age rating4+12+
DeveloperAppleOpenAI OpCo, LLC

Customer experience

Mail

All ratings4,444,576 ratings
Positive90.8%
Neutral2.7%
Negative6.5%
Written reviews8,358 reviews
Positive33.9%
Neutral8.1%
Negative58.0%

ChatGPT

All ratings10,581,613 ratings
Positive96.0%
Neutral1.2%
Negative2.8%
Written reviews25,277 reviews
Positive70.3%
Neutral4.3%
Negative25.4%

User reviews

Mail

From 4.4M App Store ratings

What we love

  • 🚀 Efficient email management
  • 🔒 Secure and private
  • 👍 Simple and intuitive interface
  • 💡 Useful categorization of emails

Room to improve

  • 🐛 Inconsistent swipe gestures
  • 🐛 Unreliable search function
  • 🐛 Emails disappearing or not syncing properly
  • 🐛 Slow email download and loading times
  • 🐛 Buggy performance after updates

ChatGPT

From 11M App Store ratings

What we love

  • 🚀 Powerful and versatile AI assistant
  • 👍 Intuitive and user-friendly interface
  • 🤖 Impressive conversational abilities
  • 💡 Convenient mobile access to ChatGPT
  • 🧠 Vast knowledge base on diverse topics

Room to improve

  • 🐛 Occasional inaccuracies or inconsistencies in responses
  • 🔖 Limited to pre-2021 data, lacking real-time updates
  • 🔒 Concerns about privacy and data usage
  • 🔍 Difficulty in navigating and managing conversation history

Bugs and requests

Mail

Reported bugs

4 issues
  • Emails not downloading from server
  • Inconsistent behavior when deleting emails
  • Notifications not working as expected
  • Drafts and sent emails disappearing

Requested features

4 requests
  • Add snooze functionality
  • Improve email organization and filtering options
  • Provide more customization options
  • Integrate better with other Apple apps and services

ChatGPT

Reported bugs

3 issues
  • Unexpected app crashes or freezes
  • Issues with login and account verification
  • Inconsistent performance on different iOS devices

Requested features

5 requests
  • Ability to integrate with other apps and services
  • Support for voice commands and audio responses
  • Enhanced search and organization of conversation history
  • Customization options for the AI's personality and behavior
  • Improved accessibility features for users with disabilities

In-app purchases

None

Mail

No in-app purchases

8 purchases

ChatGPT

Subscriptions5
  • ChatGPT Go$8.001 Month
  • ChatGPT Plus$19.991 Month
  • ChatGPT Pro 5x$100.001 Month
Show 2 more
  • ChatGPT Pro 20x$200.001 Month
  • ChatGPT Plus$200.001 Year
One-time3
  • 100 Credits$4.00
  • 500 Credits$20.00
  • 1000 Credits$40.00

Questions

Is Mail free?
Mail is free to download, with no in-app purchases.
Is ChatGPT free?
ChatGPT is free to download, with in-app purchases available.
Which has better reviews, Mail or ChatGPT?
ChatGPT is rated higher. Mail averages 4.6 out of 5 from 4.4M ratings, while ChatGPT averages 4.8 from 11M ratings.
Do Mail or ChatGPT have ads?
ChatGPT shows ads; Mail does not.
Which is updated more often, Mail or ChatGPT?
Mail ships an update every 11 months, and ChatGPT weekly. Most recently, Mail was updated on September 24, 2026 and ChatGPT on September 24, 2026.

Other comparisons