Your Reviews vs OpsBeacon

The Review Solution empowers Accredited Businesses in participating Better Business Bureaus to request customer reviews at the point of service. Through The Review Solution app, customers receive a text from the business and submit their review directly to Better Business Bureau (BBB). The customer review is pre-verified and, once it has been processed by the local BBB office, is published on the business's BBB Profile. Getting online BBB customer reviews is as easy as sending a text message. App Features: - Requests reviews through text messages. - Optional integration with your contacts. - Submits customer reviews directly to participating Better Business Bureaus.

OpsBeacon gives franchise owners, operators, managers, and authorized team members a clearer view of store performance from anywhere. Instead of digging through disconnected reports, OpsBeacon organizes the information that matters into practical views designed for daily store decisions. FEATURES AVAILABLE BY ACCOUNT AND ROLE • Daily Morning Briefing Start the day with a concise summary of store performance, priorities, opportunities, and items that may require attention. • Store Performance Dashboard Monitor sales, appointments, labor, goals, rebooking, reviews, and other key operational metrics in one place. • Priorities and Alerts See what changed, identify potential problems, and focus on the actions that may have the greatest impact. • Owner and Operator Intelligence Give owners and managers a shared view of store activity without requiring them to search through multiple reports. • Role Based Access Authorized employees can access the information and tools assigned to their role without seeing restricted store or employee data. • Mobile Access Review important store information and open the full OpsBeacon experience when additional detail is needed. OpsBeacon is built for participating businesses with an active OpsBeacon account. Available features and information depend on your organization, subscription, connected systems, assigned store, and user permissions. An existing account provided by your organization is required.