Comparison

Hero Care vs LeaveWeb Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Hero Care

This app provides military members, veterans, and their families with resources for emergencies, deployments, and accessing vital services. It facilitates emergency communication and offers information on benefits, mental health, and job resources.

Highlights
  • Emergency communication link
  • Submit emergency requests
  • Access Red Cross services
  • VA benefits information
  • Job and mental health resources
  • Locate facilities
  • Wellness plan creation
Features
Read full description

Hero Care by the American Red Cross is a complete solution for members of the military, veterans, and their families to prepare for, cope with and respond to the challenges of military service. The Red Cross is the only civilian organization authorized to serve as the emergency communications link to service members with their families back home. Hero Care enables families to easily set up and submit an emergency request should circumstances at home require it - 24 hours a day, 365 a year, no matter where in the world service members are stationed. The app also guides users through the various services offered by the Red Cross to assist families before, during and after deployments, as well as containing a variety of other critical information:VA facilities locations, benefits information, mental health/substance abuse and job resources. Features: - Free and available in English and Spanish - Military members can use the app to easily complete and submit their Family Identification Card making the processing of any family member’s emergency request quicker - Military family members can initiate an emergency request at the touch of a button with the required information securely stored in the app - Learn of the extensive and non-emergency array of services the Red Cross provides to the members of the military, veterans and their families, including: Financial assistance, Reconnection Workshops, Pre-Deployment preparedness, etc. - Learn about the various benefits offered by Veteran’s Affairs for service members, veterans and their families, along with contact phone numbers and web addresses - Get help applying your military skills to a civilian job via Vets 2 Careers, substance abuse or mental health treatment via SAMHSA, and other local resources and opportunities via Unite US - Easily locate Red Cross shelters and offices in your community as well as a variety of VA facilities, including hospitals and benefit centers. - Families can capture a moment and share with service members using a variety of themed frames; military members can let all their friends and family back home know when its their service anniversary -Create mental, physical, and social wellness plans that help you build resilience and overall well-being.

About

LeaveWeb Mobile

This app allows active duty Air and Space Force members to submit and review military leave requests securely. It supports various leave types with upload capabilities and provides access to leave history and profile information.

Highlights
  • Submit personal leave requests
  • Review and approve leave requests
  • Upload leave documents
  • View leave history (2 years)
  • Access profile information
  • Copy existing leave requests
Features
Read full description

LeaveWeb Mobile will provide USAF with a user-friendly way to submit and review Active Duty Air and Space Force military leave requests utilizing Okta Authentication. Okta for USAF is a purpose-built Identity platform for the DoD and its mission partners. Okta’s achievement of an Impact Level 4 (IL4) conditional Provisional Authorization (PA) provides a next-generation security architecture that centralizes and secures access to mission-relevant resources for approved users – anywhere, anytime. The LeaveWeb Mobile App provides the following features: * The leave member can submit leave for themselves, but there is no ability to submit leave on behalf of another in mobile. * Leave submittal through return on leave types A, R&R, D, F, P, and T with upload ability. Approve Leave Inboxes and Authorize Leave Inboxes will be included. Note: All attachments included will have to be viewed and downloaded from the website, including the AF988s. * Simple profile information will be included along with ALL Open Leaves and 2 years of Leave History (2 years past from current date) with the ability to Copy Request. Note: Leave can only be submitted 2 years in the past and 2 years in advance from current date in mobile. If there is a need to submit leaves outside this window, they will need to be submitted in the website. * Inactivated leave types E and H can continue through approvals on mobile but are not submittable since they have been inactivated. * T type leave and Rule 51 can continue through the approvals on mobile but cannot be created in mobile due to one-time allowance in a member’s career and up to 14 days. This checking control is only maintained in the website. * R type leave can continue through the approvals on mobile but cannot be created in mobile since there is no ability to submit leave on behalf of another. * Types B, M and Y will be trackable but no ability to work them in mobile as these types are managed by AFFSC/Base FM. * Copy Request and Edit Request will not be available for these leave types (E, H, R, B, M, Y and T/Rule51) in mobile. * Any actions taken in mobile will have (-mobile) appended on the action and able to track within the website. * There is no reporting, Leave Audits or administrative pieces in mobile.

Screenshots

Hero Care4 screens
LeaveWeb Mobile3 screens

Verdict

The call

The clearest difference is rating: Hero Care at 4.3 against LeaveWeb Mobile's 2.5. LeaveWeb Mobile's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, review sentiment, ratings volume and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Hero Care holds the better App Store score, 4.3 against 2.5. Both are backed by a comparable volume of ratings — 31 and 12 respectively. Written reviews point the same way: 36% of Hero Care's written reviews are positive against 31% of LeaveWeb Mobile's.

UpkeepUpdate frequency

Hero Care ships an update every 4 months, LeaveWeb Mobile every 2 months. The most recent releases landed on June 11, 2026 and September 25, 2026 respectively.

Scorecard6 real differences · 4 level
Hero Care versus LeaveWeb Mobile: the parameters behind the verdict, then further details
ParameterHero CareLeaveWeb Mobile
PriceFreeFree
Rating4.3 (31 ratings) — better2.5 (12 ratings)
Positive reviews35.7% of reviews — better30.6% of reviews
Number of ratings31 — better12
Update frequencyEvery 4 monthsEvery 2 months — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS18.015.1 — better
Further details — not scored
Size55 MB38 MB
Age rating4+4+
DeveloperAmerican Red CrossAFFSO

Customer experience

Hero Care

All ratings30 ratings
Positive83.3%
Neutral3.3%
Negative13.3%
Written reviews14 reviews
Positive35.7%
Neutral28.6%
Negative35.7%

LeaveWeb Mobile

Written reviews62 reviews
Positive30.6%
Neutral3.2%
Negative66.1%

Bugs and requests

Hero Care

Not enough reviews yet to summarise bugs or requests.

LeaveWeb Mobile

Reported bugs

21 issues
  • Cannot sign in with username and password, forces CAC use
  • Calendar is incorrect
  • App requires an update, but no update is available
  • Login screen freezes
  • Push notification not received
Show 16 more
  • Login button/link unresponsive
  • App stopped working, requires latest version (unavailable)
  • Okta verification failure
  • Stuck in endless loop of verifying via Okta and email
  • Constant cycle of 'Configure Okta Mobile'
  • Verification process sends back to login with CAC
  • Keeps kicking back to login page after verifying with work email
  • Screen freezes after login
  • Stuck on retrieval screen
  • Login page stops responding
  • Unable to get past Home Screen, login button does nothing
  • Verification process is horrendous
  • Cannot verify or set up app, error after error
  • Cannot verify with Okta, uninstalling and retrying
  • Verification codes not working
  • Cannot reset password

Requested features

7 requests
  • Allow login with username/password
  • Integrate with MobileConnect for authentication
  • Add video instruction guide
  • Improve user interface
  • Add ability to approve/authorize leave via app
Show 2 more
  • Make setup easier for non-technical users
  • Allow verification via SSN or username/password

In-app purchases

None

Hero Care

No in-app purchases

None

LeaveWeb Mobile

No in-app purchases

Questions

Is Hero Care free?
Hero Care is free to download, with no in-app purchases.
Is LeaveWeb Mobile free?
LeaveWeb Mobile is free to download, with no in-app purchases.
Which has better reviews, Hero Care or LeaveWeb Mobile?
Hero Care is rated higher. Hero Care averages 4.3 out of 5 from 31 ratings, while LeaveWeb Mobile averages 2.5 from 12 ratings.
Do Hero Care or LeaveWeb Mobile have ads?
Hero Care shows ads; LeaveWeb Mobile does not.
Which is updated more often, Hero Care or LeaveWeb Mobile?
Hero Care ships an update every 4 months, and LeaveWeb Mobile every 2 months. Most recently, Hero Care was updated on June 11, 2026 and LeaveWeb Mobile on September 25, 2026.

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