SBM Client vs TicketShield
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SBM Client
This business management tool automates IT and DevOps workflows. It allows users to manage processes, view reports, and submit new items directly from their mobile devices, even offline.
- Process app selection
- Customizable mobile dashboard
- Graphical and listing reports
- Notifications
- Submit new items
- Offline item and form manipulation
- Barcode and QR code data input
Read full descriptionHide full description
Solutions Business Manager (SBM), formerly known as Serena Business Manager, is the leading process management and workflow automation platform for IT and DevOps. It is designed to orchestrate and automate processes and provide transparency across an organization including software development life cycle (SDLC), IT operations, and the business. Mobile client enables customers to perform major operations with SBM from their mobile devices: - Choose a Process App to work with - Operate using customized Mobile Dashboard - Show graphical and listing reports on the mobile device - Receive the notifications - Submit new items - Choose full form or simple form format to manipulate with form data in the way suitable for mobile device - Execute transitions on the items and move them through the workflow - Search for the item - Search for the report - Input data from bar-codes and QR codes - Work with items and forms off-line
TicketShield
This app facilitates a closed-loop ticket validation system within a specific ecosystem. It helps businesses prevent ticket fraud, eliminate double payouts, and offers easy ticket verification to protect operations.
- Closed-loop ticket validation
- Ticket fraud prevention
- Eliminate double payouts
- Easy ticket verification
- Business protection
Read full descriptionHide full description
This App works within the Pace-O-Matic ecosystem to provide a closed loop ticket validation system. Protect Your Business. Stop Ticket Fraud. Eliminate Double Payouts. Easy Ticket Verification.
Screenshots
Verdict
The clearest difference is rating: TicketShield at 5.0 against SBM Client's 3.0. TicketShield also leads on iOS requirement (12.2 vs 18.0). SBM Client's advantage is update cadence (every 3 months vs every 10 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TicketShield holds the better App Store score, 5.0 against 3.0. Both are backed by a comparable volume of ratings — 2 and 1 respectively.
SBM Client ships an update every 3 months, TicketShield every 10 months. The most recent releases landed on October 12, 2026 and October 4, 2026 respectively.
| Parameter | SBM Client | TicketShield |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) | 5.0 (1 ratings) — better |
| Number of ratings | 2 — better | 1 |
| Update frequency | Every 3 months — better | Every 10 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 12.2 — better |
| Further details — not scored | ||
| Size | 17 MB | 22 MB |
| Age rating | 4+ | 4+ |
| Developer | OpenText | Pace-O-Matic, Inc. |
Customer experience
SBM Client
TicketShield
In-app purchases
SBM Client
No in-app purchases
TicketShield
No in-app purchases
Questions
Is SBM Client free?
Is TicketShield free?
Which has better reviews, SBM Client or TicketShield?
Do SBM Client or TicketShield have ads?
Which is updated more often, SBM Client or TicketShield?
Other comparisons
