myDSMmobile vs Aurora
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myDSMmobile
Report city issues directly from your smartphone. Submit complaints or service requests with GPS-enabled photos and videos. Track neighborhood issues with real-time online updates.
- Report city problems
- GPS-enabled photo/video submission
- Track service requests
- Real-time neighborhood updates
- Direct communication with city government
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Report problems where and when you find them! With myDSMmobile, you can reach out to your City government right from the palm of your hand. Use your smartphone to report any of the most common complaints or services with GPS-enabled photo or video built right in. Keep track of requests for service and problem complaints in your neighborhood with real-time updates online. Remember, a geo-coded picture's worth more than a thousand words!
Aurora
This app guides you through setting up and optimizing your broadband connection with specific devices. It offers step-by-step instructions for both Fixed Wireless and Home Broadband, including Wi-Fi 7 gateways. The app helps find optimal device placement and configure network settings for faster internet.
- Step-by-step setup guidance
- Fixed Wireless and Home Broadband support
- Wi-Fi 7 gateway setup
- QR code device pairing
- Signal strength analysis
- Wi-Fi network configuration
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The Aurora Device Assistant app is your all-in-one companion for setting up and optimising your broadband connection with NetComm devices. Whether you’re using Fixed Wireless or Home Broadband, Aurora helps ensure your home or office achieves the best possible broadband speeds. With intuitive, step-by-step guidance, Aurora simplifies the setup of both Fixed Wireless and Home Broadband gateways, including our latest Wi-Fi 7 gateway with WAN and VDSL support. Simply scan the QR code to pair your phone with the device and follow the guided setup flow. For Fixed Wireless devices, Aurora helps you find the ideal placement by analysing signal strength and obstructions for optimal connectivity. For Home Broadband users, Aurora supports setup for Ethernet (WAN) or VDSL connections, including configuring your Wi-Fi network, so you can set up your gateway with ease and get online faster.
Screenshots
Verdict
myDSMmobile and Aurora both sit at 4.8 stars, but that hides the real split: 67% of myDSMmobile's written reviews are positive against 33% of Aurora's. myDSMmobile also leads on ratings volume (11 vs 1) and iOS requirement (9.0 vs 17.6). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Aurora holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: myDSMmobile has 11 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 67% of myDSMmobile's written reviews are positive against 33% of Aurora's, so the app with the better star average is not the one people write more warmly about.
myDSMmobile ships an update every 3 months, Aurora every 2 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | myDSMmobile | Aurora |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (11 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 66.7% of reviews — better | 33.3% of reviews |
| Number of ratings | 11 — better | 1 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 9.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 18 MB | 83 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Des Moines | NetComm Wireless Pty Ltd |
Customer experience
myDSMmobile
Aurora
In-app purchases
myDSMmobile
No in-app purchases
Aurora
No in-app purchases
