MaintenancePlanner vs Requests! Interal Maintenance

MaintenancePlanner is for customers of the AssetPlanner™ suite of products to manage service requests, PM tasks and Asset management. Using MaintenancePlanner: • Work orders can be dispatched to staff or contractors on their mobile device • Work orders can be “pulled” by the field staff based on their current location or skill set • Work orders can be updated directly from site so management, dispatchers and customers have the most recent status available to them • Field staff can view full history of the request as well as maintenance history of the asset • Field staff can update the work order status, add their time, materials or other costs and add notes and pictures directly from the camera on the mobile device • Navigating work orders is made easy using filtered lists, maps and bookmarks to speed and simplify up access • Barcoding is available to capture data directly from the asset or update inventory information • With full checklist capabilities and task lists field staff can be guided through inspections in structured way to ensure compliance with policy or equipment or legal requirements MaintenancePlanner enables field staff to efficiently process work orders for service requests and preventive maintenance for a wide range of assets including buildings, roads, trails, water and wastewater systems, electrical, vehicles, heavy equipment, IT equipment, playgrounds, sports fields, courts and land assets.

Interal Request is the ideal tool for any company that wants to efficiently handle service requests from its employees or customers. The use of icons to direct the user in the development of their request makes Interal Request the most efficient tool on the market for quickly submitting a demand. This request can then be automatically sent to the person responsible for planning the work, or directly to the technician so that the intervention is done in a short time! In fact, Interal maintenance offers categorized standard tasks that already contain all the information for the processing that will follow: Request requiring approval? Direct sending of the request to a department? To a specific technician? Etc. Interal's standard tasks not only help the requester in his service requests, but also other stakeholders who handle hundreds or even thousands of records annually. No need to know the architecture of the maintenance data, a simple navigation through the company tree view and a choice of intervention imaged by icons representative of all the possible situations brings you in a few seconds to the sending of the request. The work order can then be processed by Kompanion!, another star product of the Interal suite. *** Please note that Interal Request requires Interal Maintenance 2019 or higher. For more information, do not hesitate to contact us.