Comparison

KNOW vs Genpact Hub

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

KNOW

This platform streamlines frontline operations, training, and communication for businesses. It offers tools for task management, scheduling, attendance tracking, and employee engagement. The app aims to improve efficiency and employee satisfaction for frontline teams.

Highlights
  • Operational routine transformation
  • Work schedule and roster management
  • Mobile time clock and attendance tracking
  • Mobile-first training and assessments
  • Incident and issue visibility
  • Employee pulse polls and engagement
Features
Read full description

KNOW is one single mobile platform that completely transforms frontline operations, training, and communications. We know how hard it is to run your business, and equally how hard it is to work on the frontline – whatever industry you may be in. Our mission is to make your lives a lot better with the “superpower” of KNOW. With KNOW you can: + Transform daily operational routines like checklists, tasks, and data collection + Plan, communicate, and manage work schedules/rosters and … + Track attendance with a mobile time clock and generate reports + Create the most gorgeous mobile-first training and assessments and know deep insights into every single user’s learning journey + Get instant visibility into faults, issues, and incidents on the ground and resolve them to closure + Conduct pulse polls and engage your employees to make sure they are happy + … and much, much more. To get started, please contact your company and ask them to reach out to create an account with us. It literally just takes minutes.

About

Genpact Hub

Streamline operations and manage work from anywhere with this mobile application. It offers a unified platform for vendors, clients, and employees to access information, submit and track requests, and provide feedback. Fulfillers can manage tasks efficiently, even offline.

Highlights
  • Tailored experiences for vendors, clients, employees
  • Access Helpmate and search information
  • Raise, approve, and track requests
  • Share feedback on the go
  • Manage work with or without internet
Features
Read full description

Powered by ServiceNow for Operation excellence & work from anywhere, Genpact Hub mobile app deliver tailored experiences for routine needs to external vendors, supplier, client, contractor & employee needs from a single mobile app. It empower user(s) access Helpmate & search the information or content (e.g. Knowledge articles), raise, approve & track requests, share their feedbacks while on the go. The app provides an intuitive interface for fulfillers to accept, support and update work, with or without Internet connectivity.

Screenshots

KNOW4 screens
Genpact Hub4 screens

Verdict

The call

The clearest difference is rating: KNOW at 3.1 against Genpact Hub's 2.3. KNOW also leads on update cadence (every 2 months vs every 6 months) and iOS requirement (15.5 vs 18.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

KNOW holds the better App Store score, 3.1 against 2.3. Both are backed by a comparable volume of ratings — 8 and 3 respectively.

UpkeepUpdate frequency

KNOW ships an update every 2 months, Genpact Hub every 6 months. The most recent releases landed on November 1, 2026 and October 21, 2026 respectively.

Scorecard3 real differences · 7 level
KNOW versus Genpact Hub: the parameters behind the verdict, then further details
ParameterKNOWGenpact Hub
PriceFreeFree
Rating3.1 (8 ratings) — better2.3 (3 ratings)
Positive reviews63.6% of reviews—
Number of ratings8 — better3
Update frequencyEvery 2 months — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.5 — better18.0
Further details — not scored
Size118 MB135 MB
Age rating4+4+
DeveloperLOCTOC PTE. LTD.Genpact (UK) Limited

Customer experience

KNOW

All ratings8 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews22 reviews
Positive63.6%
Neutral0.0%
Negative36.4%

Genpact Hub

All ratings3 ratings
Positive33.3%
Neutral0.0%
Negative66.7%

In-app purchases

None

KNOW

No in-app purchases

None

Genpact Hub

No in-app purchases

Questions

Is KNOW free?
KNOW is free to download, with no in-app purchases.
Is Genpact Hub free?
Genpact Hub is free to download, with no in-app purchases.
Which has better reviews, KNOW or Genpact Hub?
KNOW is rated higher. KNOW averages 3.1 out of 5 from 8 ratings, while Genpact Hub averages 2.3 from 3 ratings.
Do KNOW or Genpact Hub have ads?
Neither KNOW nor Genpact Hub shows ads.
Which is updated more often, KNOW or Genpact Hub?
KNOW ships an update every 2 months, and Genpact Hub every 6 months. Most recently, KNOW was updated on November 1, 2026 and Genpact Hub on October 21, 2026.

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