环信客服 vs 宠友IM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
环信客服
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环信客服移动工作平台，是一款功能强大的在线客服工具，可以轻松接入到移动app，网站，微信，微博中。
宠友IM
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【App核心功能】 1、线下店家：几十万人在线聊天 无论你是找商品、找同行，找宠物市场、招宠物员工、找渠道、找客户、找货源等，均可以在这里发布，高效解决需求，坐等合作伙伴找上门。 2、在线直聊 覆盖全国99%的地级市宠物店，打通城市之间地合作边界，宠物店家好友沟通更方便、更高效、App内有多种沟通方式，也可以直接打电话、跨城市，跨区域开展合作。
Screenshots
Verdict
The clearest difference is iOS requirement: 宠友IM at 13.0 against 环信客服's 15.6. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
环信客服 ships an update every 4 months, 宠友IM every 3 months. The most recent releases landed on October 24, 2026 and October 27, 2026 respectively.
| Parameter | 环信客服 | 宠友IM |
|---|---|---|
| Price | Free | Free |
| Update frequency | Every 4 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 104 MB | 197 MB |
| Age rating | 4+ | 4+ |
| Developer | 北京天润融通科技有限公司 | 湖南宠友信息技术有限公司 |
In-app purchases
环信客服
No in-app purchases
宠友IM
No in-app purchases
