Repair vs Computicate PSA

Stop chasing paperwork, text messages and missing job updates. Repair-CRM connects your office and field technicians in one simple system. Create work orders, dispatch technicians, track job progress and keep every customer and asset organized. Built for HVAC, plumbing, electrical, appliance repair, roofing, maintenance, marine service and other field service businesses. MANAGE EVERY JOB • Create and assign work orders • Schedule and dispatch technicians • Track job status and working time • Add notes, photos, used parts and services • Capture customer signatures • Send professional work order PDFs • Keep customers informed by email GIVE TECHNICIANS THE INFORMATION THEY NEED Technicians can instantly access assigned jobs, customer details, equipment information and previous service history from their phone. TRACK CUSTOMERS AND ASSETS See which equipment was repaired, what work was completed, which parts were used and when the next service may be needed. IMPROVE CUSTOMER SERVICE Send completed work orders directly to customers and collect technician ratings and feedback after the job. LESS ADMIN. BETTER ORGANIZATION. MORE COMPLETED JOBS. Repair-CRM is simple enough for technicians to use and powerful enough to manage your entire service operation.

Computicate PSA is the complete integrated Business Management tool and PSA solution which gives you full control over your Managed Service operation. The Computicate PSA solution helps you ensure that your clients get the service they pay for. Meanwhile, you automate most of your back-office operations, and have an understanding of the most important metrics that drive your business: e.g. the time spent per client, the occupancy rate of your operation, the client satisfaction as NPS, service level performance, etc.