Comparison

Hellotracks vs Shipwell

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Hellotracks

This app helps manage field teams by tracking their live location on a map, optimizing job routes, and automating check-ins. It allows for proof of visit collection, such as photos and signatures, and generates mileage reports.

Highlights
  • Live team tracking on a map
  • Optimized job routing
  • Automatic GPS check-ins
  • Proof of visit (photos, forms, signatures)
  • Mileage reporting
  • Team and office dashboards
Features
Read full description

Hellotracks runs your field team from one map. See where everyone is, send the day's jobs in the best order and get proof back from every visit. All your team needs is the phone in their pocket. SEE YOUR CREW LIVE Everyone on one map, with their jobs for the day and where they are right now. Tap anyone to see their day: trips, stops and time on site. JOBS IN THE BEST ORDER Create jobs with address, time window and priority, and send them to the right person. Route optimization puts each day's stops in the best order, with drive time and distance between them. AUTOMATIC CHECK-INS Save your customers' places once. Arrivals, departures and time on site are logged by GPS, with no button to remember. Manual check-ins are there when you need them. PROOF FROM EVERY VISIT Photos, forms and signatures, right on the job. You see them the moment the job is done. EVERY MILE, RECORDED Trips with distance and purpose, for mileage reports without paperwork. FOR YOUR TEAM • Today's jobs in order, with one tap for on the way, started and done • Navigation with the map app they already use • Location is shared on the clock, and the team always sees when FOR THE OFFICE • The dashboard in any browser: dispatch, live map, history and reports • Notifications when someone arrives, leaves or finishes a job • Teams, roles and permissions for operators and workers • An API to connect your own systems UP AND RUNNING TODAY No hardware to buy or install. Invite your team with a link or a code, and they're in within minutes. FREE FOR PERSONAL USE Share your location with family or friends you invite. Everyone sees who they share with, and anyone can leave at any time.

About

Shipwell

This app connects shippers, carriers, and drivers for real-time supply chain management. It offers shipment tracking, load booking, instant alerts, and problem resolution tools to streamline logistics operations from anywhere.

Highlights
  • Real-time supply chain management
  • Shipment tracking and status alerts
  • Mobile load board for carriers
  • Instant problem reporting
  • Fleet management for dispatchers
  • Document upload
Features
Read full description

Stay connected with your shipment partners, build stronger relationships, maintain response times and address problems from anywhere and in real-time using the Shipwell mobile app. Shippers can streamline their operations by connecting teams, no matter where they are. Shippers can use this app to: Manage your supply chain in real-time, from anywhere Access your Compass Dashboard and take corrective actions to address any shipments that are at risk Receive instant status alerts for shipments en route Carriers can manage their shipments with real-time tracking, access a mobile load board to easily book new loads and upload documents. Drivers — enjoy fewer check calls and instant problem reporting Dispatchers — assign and manage your fleet Owner operators — enjoy push-button load board management and communications Join the shipping evolution ® Have a question? Email support@shipwell.com or Call: 512-333-0898

Screenshots

Hellotracks4 screens
Shipwell4 screens

Verdict

The call

Hellotracks and Shipwell both sit at 4.5 stars, but that hides the real split: 63% of Hellotracks's written reviews are positive against 37% of Shipwell's. Shipwell's advantage is ratings volume (4.6K vs 30). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for Hellotracks against 4.5 for Shipwell. That said, the two scores are not equally well evidenced: Shipwell has 4.6K ratings behind it against 30, so its average is the more settled of the two. Written reviews are what separate them: 63% of Hellotracks's written reviews are positive against 37% of Shipwell's.

UpkeepUpdate frequency

Hellotracks ships an update monthly, Shipwell every 2 weeks. Both last shipped on November 11, 2026.

Scorecard2 real differences · 8 level
Hellotracks versus Shipwell: the parameters behind the verdict, then further details
ParameterHellotracksShipwell
PriceFreeFree
Rating4.5 (30 ratings) — better4.5 (4.6K ratings)
Positive reviews63.2% of reviews — better37.1% of reviews
Number of ratings304.6K — better
Update frequencyMonthlyEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.416.4
Further details — not scored
Size47 MB82 MB
Age rating4+4+
DeveloperHellotracks LLCShipwell, Inc

Customer experience

Hellotracks

All ratings25 ratings
Positive84.0%
Neutral4.0%
Negative12.0%
Written reviews19 reviews
Positive63.2%
Neutral21.1%
Negative15.8%

Shipwell

All ratings4,635 ratings
Positive86.3%
Neutral3.6%
Negative10.1%
Written reviews35 reviews
Positive37.1%
Neutral0.0%
Negative62.9%

Bugs and requests

Hellotracks

Not enough reviews yet to summarise bugs or requests.

Shipwell

Reported bugs

2 issues
  • Sends notifications even after logging out
  • Doesn't work in areas with poor signal

Requested features

3 requests
  • Allow manual check-in/check-out
  • Provide options to manage 10-hour breaks
  • Add shipment history tracking

In-app purchases

None

Hellotracks

No in-app purchases

None

Shipwell

No in-app purchases

Questions

Is Hellotracks free?
Hellotracks is free to download, with no in-app purchases.
Is Shipwell free?
Shipwell is free to download, with no in-app purchases.
Which has better reviews, Hellotracks or Shipwell?
Hellotracks is rated higher. Hellotracks averages 4.5 out of 5 from 30 ratings, while Shipwell averages 4.5 from 4.6K ratings.
Do Hellotracks or Shipwell have ads?
Neither Hellotracks nor Shipwell shows ads.
Which is updated more often, Hellotracks or Shipwell?
Hellotracks ships an update monthly, and Shipwell every 2 weeks. Most recently, Hellotracks was updated on November 11, 2026 and Shipwell on November 11, 2026.

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