Comparison

iDocsWeb Provider vs PointClickCare Companion

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

iDocsWeb Provider

This app provides healthcare professionals with secure access to their iDocsWeb telemedicine portal. It facilitates real-time, HIPAA-compliant audio and video communication with patients, along with tools for documentation and coding.

Highlights
  • Provider portal access
  • HIPAA-compliant audio/video calls
  • Provider response features
  • SOAP note functionality
  • Integrated ICD-10 and CPT codes
  • Review of Systems
Features
Read full description

Access your iDocsWeb telemedicine provider portal. iDocsWeb telemedicine offers real time HIPAA compliant audio/video communication for iDocsWeb members. Features: - Access to your iDocsWeb provider portal - Audio / Video communication - Provider Response Features - SOAP Note - Integrated ICD-10 and CPT Codes - Review of Systems

About

PointClickCare Companion

This app streamlines caregiving workflows by unifying service and medication documentation. It provides instant access to resident information and allows for efficient task completion and recording at the point of care.

Highlights
  • Unified to-do lists and status
  • Immediate access to resident information
  • Streamlined point-of-care documentation
  • Record vitals and medication distribution
  • Integrated with POC and eMAR modules
Features
Read full description

PointClickCare Companion empowers care givers with a fast and easy-to-use workflow that unifies the delivery and documentation of services and medication. PointClickCare Companion includes features such as: • Unified to-do lists and status: Users can simply scroll through and identify critical action items for each shift, grouped by timing and tasks. • Immediate access to key information: Allows users to access resident information, scheduled and unscheduled services. • Streamlined documentation: Allows end users to document tasks at the point of care and capture the time required to complete the task. Vitals and medication distribution to residents can be easily recorded to ensure the highest possible level of care. When integrated with point of care (POC) and electronic Medication Administration Records (eMAR) modules, Companion positions senior living communities to enjoy several significant outcomes: Enable An Enhanced Resident Experience: Care givers spend more quality time with residents and less time documenting tasks with Companion, enabling immediate information access and the potential of for more personalized service to residents. Improve Financial Health: Companion is flexible to easily document both planned and unplanned tasks, ensuring you're getting paid for all the services you are providing without having to chase the paperwork. Make Staff Happy and Effective: Attracting staff is hard enough. Offering them the use of tools they like can go a long way to getting and keeping them. Companion empowers staff with critical resident information and easy-to-use tools for distributing medications and documenting services.

Screenshots

iDocsWeb Provider4 screens
PointClickCare Companion3 screens

Verdict

The call

The clearest difference is rating: iDocsWeb Provider at 4.0 against PointClickCare Companion's 2.3. PointClickCare Companion's advantage is iOS requirement (13.0 vs 15.0). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

iDocsWeb Provider holds the better App Store score, 4.0 against 2.3. Both are backed by a comparable volume of ratings — 3 and 7 respectively.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 12, 2026 and October 23, 2026 respectively.

Scorecard2 real differences · 8 level
iDocsWeb Provider versus PointClickCare Companion: the parameters behind the verdict, then further details
ParameteriDocsWeb ProviderPointClickCare Companion
PriceFreeFree
Rating4.0 (3 ratings) — better2.3 (7 ratings)
Positive reviews—0.0% of reviews
Number of ratings37 — better
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.013.0 — better
Further details — not scored
Size22 MB59 MB
Age rating17+17+
DeveloperiDocsWeb LLCPointClickCare

Customer experience

iDocsWeb Provider

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%

PointClickCare Companion

All ratings7 ratings
Positive28.6%
Neutral0.0%
Negative71.4%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

iDocsWeb Provider

No in-app purchases

None

PointClickCare Companion

No in-app purchases

Questions

Is iDocsWeb Provider free?
iDocsWeb Provider is free to download, with no in-app purchases.
Is PointClickCare Companion free?
PointClickCare Companion is free to download, with no in-app purchases.
Which has better reviews, iDocsWeb Provider or PointClickCare Companion?
iDocsWeb Provider is rated higher. iDocsWeb Provider averages 4.0 out of 5 from 3 ratings, while PointClickCare Companion averages 2.3 from 7 ratings.
Do iDocsWeb Provider or PointClickCare Companion have ads?
Neither iDocsWeb Provider nor PointClickCare Companion shows ads.
Which is updated more often, iDocsWeb Provider or PointClickCare Companion?
iDocsWeb Provider ships an update every 2 months, and PointClickCare Companion every 2 months. Most recently, iDocsWeb Provider was updated on October 12, 2026 and PointClickCare Companion on October 23, 2026.

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