CUMI Connect vs Convin

Mobile solution is brought to you, since you are privileged group of customers and Partners in the business growth. CUMI connect, a unique initiative, complements traditional network and provides, easier anywhere access with efficient business transaction cycle time, locating genuine outlets, brand loyalty, with your language choice and eco-friendly. And as always we assure you of the unparalleled levels of service that you have accustomed to, with CUMI. This mobile solution is centred around productivity and cost effectiveness as prime objective, build with various feedback received from you over a period, with usage of technology as a tool to enhance visibility, speedy information and efficient business transaction cycle time. Also a Gateway to surface latest happening and new products features specific to your requirement. We have included the following features 1.Dash Board (a quick glimpse of the options provided to you) 2.Locating nearest CUMI outlet 3.Know about our Product offerings 4.Ask Expert (for any Query / Clarification specific to product / usage) 5.New Products 6.NEWS & Offers… Once again we welcome you to CUMI, a gateway through Mobile solutions. Wishing you a Happy Business transaction on the move.

With Convin you can take the power of getting all the Conversation Analysis and intelligence on the go. Convin lets you get all the analytics related to your call or chat conversations on the move wherever you go with the accessibility of just your smartphone. Multiple Dashboards We have Multiple Dashboards helping us to understand the stats and analytics related to the following Team Level Analytics - Shows us analytics related to multiple teams Rep Level Analytics - Shows us analytics related to multiple reps Parameter Level Analytics - Shows us analytics related to the different parameters for a call and the scoring for each one of them Violations - Shows us the analytics for the multiple violations that are occurring across the conversations. Filters Filters lets you choose the custom set of data and we have extensive list of filters to choose from such as Team, Reps, Call Duration, Date Range for the calls and much more Detailed Analysis For all the Dashboard, we have the option to view the detailed view with trends related to Rep and team performance which helps to understand the performance improvement or decrease with time. Notifications Get notified with all the important updates related to the call or chat conversations with the help of push notifications.