Comparison

Sojern vs GuestTouch Messaging

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sojern

This platform enhances hospitality venues by offering digital concierge services, real-time analytics, and revenue-generating features like reservations and mobile ordering. It streamlines operations for hotels, restaurants, and casinos, improving the guest experience.

Highlights
  • Digital Concierge
  • Real-Time Reputation Management
  • Business Analytics
  • Table & Bottle Service Booking
  • Private Event Management
  • Food & Drink Ordering
  • Guest List Processing
Read full description

Sojern Guest Experience Solution (GES) App is a comprehensive Guest Experience, Digital Concierge, and data Analytics platform for Hospitality Venues like Hotels, Restaurants, Casinos, and Resorts with features that generate incremental revenue through bottle/table reservations, ordering, mobile pay, analytics, rewards and more. Business App Key Functionalities: + Real-Time Reputation Management + Digital Concierge + Business Analytics + Digital Clicker: To keep track the number of guests at real-time and synchronized across the venues + Table Service: Pre-Booking of the Table/Bottle Service and last minute booking at the venue. + Guest List: Processing Guest list request. + Private Event Booking: To review and pre-booking the private halls for various events like Corporate Events, Private Parties, + Food/Drink Services: To request & process the orders for Delivery & Pickup 
VENUELYTICS CAN BE USED FOR: + Reservation Management - Managing the Table/Bottle Service Requests, Floor Maps, Guest lists in Real-Time + Private Event Management - To manage the private Halls booking for events like Corporate Events, Private Parties, Product Launch, Bachelor, Bachelorette parties, Wedding, etc. + Real-Time Analytics - To track the crowd in the venue, various services, prediction and to provide a personalized experience. + Fast Pass Service - Enable consumers to skip the line by Paying Premium + Wait Time, Games, Tournaments - To provide real-time information about the Games, Tournaments, Leagues to the Consumer. + Food & Drink Services + Karaoke Requests - To process the Karaoke Song Requests & Hall Booking + Real-time Alerts - Can be shared amongst designated employees at any time. We would love to hear what you think about our system. Email us feedback, suggestions, and questions: support@venuelytics.com. Sojern Guest Experience APp doesn't support Apple Pay from the backend staff. Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.

About

GuestTouch Messaging

Connect with hotel guests through automated messages across SMS and WhatsApp. Manage all communications in a single inbox and leverage Google Business Messages for direct bookings. Enhance guest experience by sharing details and collecting reviews.

Highlights
  • Automated guest messaging
  • Multi-channel communication (SMS, WhatsApp)
  • Single inbox management
  • Google Business Messages integration
  • Online review collection
  • Amenity page sharing
  • Staff communication streamlining
Features
Read full description

GuestTouch Messaging is the ultimate guest messaging platform for modern hoteliers. It helps you connect with your guests and send automated messages at all stages of their stay journey, from booking, pre-arrival to in-stay and post-stay via channels like SMS and WhatsApp while managing it all communication in a single inbox. GuestTouch is the official partner for Google Business Messages, so you can connect with your potential customers right on Google search and WebChat to increase your direct bookings. GuestTouch also helps you collect more online reviews, share essential details with your guests on an amenity page in any language, send bulk messages, and streamline your staff communication.

Screenshots

Sojern4 screens
GuestTouch Messaging1 screens

Verdict

The call

The clearest difference is rating: Sojern at 5.0 against GuestTouch Messaging's 4.0. Sojern also leads on update cadence (fortnightly vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sojern holds the better App Store score, 5.0 against 4.0. Both are backed by a comparable volume of ratings — 3 and 4 respectively.

UpkeepUpdate frequency

Sojern ships an update fortnightly, GuestTouch Messaging every 2 months. The most recent releases landed on June 10, 2026 and June 2, 2026 respectively.

Scorecard2 real differences · 8 level
Sojern versus GuestTouch Messaging: the parameters behind the verdict, then further details
ParameterSojernGuestTouch Messaging
PriceFreeFree
Rating5.0 (3 ratings) — better4.0 (4 ratings)
Positive reviews—0.0% of reviews
Number of ratings34 — better
Update frequencyFortnightly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.012.0
Further details — not scored
Size104 MB36 MB
Age rating17+4+
DeveloperVenuelytics IncGuestTouch, Inc

Customer experience

Sojern

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

GuestTouch Messaging

All ratings4 ratings
Positive75.0%
Neutral0.0%
Negative25.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Sojern

No in-app purchases

None

GuestTouch Messaging

No in-app purchases

Questions

Is Sojern free?
Sojern is free to download, with no in-app purchases.
Is GuestTouch Messaging free?
GuestTouch Messaging is free to download, with no in-app purchases.
Which has better reviews, Sojern or GuestTouch Messaging?
Sojern is rated higher. Sojern averages 5.0 out of 5 from 3 ratings, while GuestTouch Messaging averages 4.0 from 4 ratings.
Do Sojern or GuestTouch Messaging have ads?
Neither Sojern nor GuestTouch Messaging shows ads.
Which is updated more often, Sojern or GuestTouch Messaging?
Sojern ships an update fortnightly, and GuestTouch Messaging every 2 months. Most recently, Sojern was updated on June 10, 2026 and GuestTouch Messaging on June 2, 2026.

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