Comparison

Sojern vs GEMtrak

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sojern

This platform enhances hospitality venues by offering digital concierge services, real-time analytics, and revenue-generating features like reservations and mobile ordering. It streamlines operations for hotels, restaurants, and casinos, improving the guest experience.

Highlights
  • Digital Concierge
  • Real-Time Reputation Management
  • Business Analytics
  • Table & Bottle Service Booking
  • Private Event Management
  • Food & Drink Ordering
  • Guest List Processing
Read full description

Sojern Guest Experience Solution (GES) App is a comprehensive Guest Experience, Digital Concierge, and data Analytics platform for Hospitality Venues like Hotels, Restaurants, Casinos, and Resorts with features that generate incremental revenue through bottle/table reservations, ordering, mobile pay, analytics, rewards and more. Business App Key Functionalities: + Real-Time Reputation Management + Digital Concierge + Business Analytics + Digital Clicker: To keep track the number of guests at real-time and synchronized across the venues + Table Service: Pre-Booking of the Table/Bottle Service and last minute booking at the venue. + Guest List: Processing Guest list request. + Private Event Booking: To review and pre-booking the private halls for various events like Corporate Events, Private Parties, + Food/Drink Services: To request & process the orders for Delivery & Pickup 
VENUELYTICS CAN BE USED FOR: + Reservation Management - Managing the Table/Bottle Service Requests, Floor Maps, Guest lists in Real-Time + Private Event Management - To manage the private Halls booking for events like Corporate Events, Private Parties, Product Launch, Bachelor, Bachelorette parties, Wedding, etc. + Real-Time Analytics - To track the crowd in the venue, various services, prediction and to provide a personalized experience. + Fast Pass Service - Enable consumers to skip the line by Paying Premium + Wait Time, Games, Tournaments - To provide real-time information about the Games, Tournaments, Leagues to the Consumer. + Food & Drink Services + Karaoke Requests - To process the Karaoke Song Requests & Hall Booking + Real-time Alerts - Can be shared amongst designated employees at any time. We would love to hear what you think about our system. Email us feedback, suggestions, and questions: support@venuelytics.com. Sojern Guest Experience APp doesn't support Apple Pay from the backend staff. Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.

About

GEMtrak

This app streamlines meal delivery and tray pickup for patient dining systems. It ensures efficient service from the kitchen to patient rooms, prioritizing patient safety and accommodating special dietary requirements.

Highlights
  • Meal delivery tracking
  • Tray pickup management
  • Patient safety support
  • Advanced diet needs accommodation
  • In-room patient dining integration
Read full description

GEMtrak manages the Meal Delivery and Tray pickup System within the complete GEMserve In-Room Patient Dining solution. This ensures timely meal delivery from the kitchen to patient rooms while supporting patient safety and advanced diet needs.

Screenshots

Sojern4 screens
GEMtrak4 screens

Verdict

The call

The clearest difference is update cadence: Sojern at fortnightly against GEMtrak's every 5 months. Sojern also leads on ratings volume (3 vs 1) and iOS requirement (12.0 vs 14.2). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 5.0 for Sojern against 5.0 for GEMtrak. Both are backed by a comparable volume of ratings — 3 and 1 respectively.

UpkeepUpdate frequency

Sojern ships an update fortnightly, GEMtrak every 5 months. The most recent releases landed on June 10, 2026 and June 9, 2026 respectively.

Scorecard3 real differences · 6 level
Sojern versus GEMtrak: the parameters behind the verdict, then further details
ParameterSojernGEMtrak
PriceFreeFree
Rating5.0 (3 ratings)5.0 (1 ratings)
Number of ratings3 — better1
Update frequencyFortnightly — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.0 — better14.2
Further details — not scored
Size104 MB69 MB
Age rating17+4+
DeveloperVenuelytics IncCommon CENTS Solutions, Inc.

Customer experience

Sojern

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

GEMtrak

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Sojern

No in-app purchases

None

GEMtrak

No in-app purchases

Questions

Is Sojern free?
Sojern is free to download, with no in-app purchases.
Is GEMtrak free?
GEMtrak is free to download, with no in-app purchases.
Which has better reviews, Sojern or GEMtrak?
Sojern and GEMtrak are both rated 5.0 out of 5 on the App Store, from 3 and 1 ratings respectively.
Do Sojern or GEMtrak have ads?
Neither Sojern nor GEMtrak shows ads.
Which is updated more often, Sojern or GEMtrak?
Sojern ships an update fortnightly, and GEMtrak every 5 months. Most recently, Sojern was updated on June 10, 2026 and GEMtrak on June 9, 2026.

Other comparisons