SmartAgent Personal Assistant vs Booking Expert

SmartAgent personal assistant is a mobile application that enables travel agents to maximize their business value while delivering an excellent service to their customers. Being optimized for mobile devices, SmartAgent offers an intuitive and easy to use user interface, allowing agents to perform operations on PNRs with a single click using a secure encrypted connection. SmartAgent takes advantage of mobile push notifications in order to notify the travel agent when a truly important event occurs. SmartAgent’s operations are performed in real time directly on the GDS system. Key features: Notification types Available in this version: 1. Reprice event when an available lower fare is found Planned for next major release: 1.Ticketing due event when ticketing deadline is reached 2.PNR/ segment cancellation when an HX status is received from the airline PNR Reprice 1. Backend reprice process supporting both automatic and manual repricing of PNRs. 2. Receive re-price notifications as mobile notifications or by email. 3. Perform manual reprice directly from the mobile device with a single click. Move notifications in and out of the reprice queue with a single click. Notification display 1. Recent notification tab displaying all notifications which have recently arrived. 2. Per event type notification tab with a distinction between operation pending and operation complete notification types. 3. Search for a notification using free text. 4. Share notifications from within the application with a single click. 5. Drill down to detailed PNR display. Restrictions 1. A pre-configuration and a business agreement are required in order to use SmartAgent. 2.Agency approval must to be granted in order for a travel agent to use SmartAgent.

Booking Expert is your all-in-one travel companion, designed to make your journey smoother, faster, and more affordable. Whether you are planning a spontaneous weekend getaway, a crucial business trip, or a long-awaited family vacation, Booking Expert brings the world to your fingertips. Discover an unparalleled booking experience where you can search, compare, and book flights and holidays with just a few taps. We partner with top airlines and travel providers worldwide to ensure you always get the best deals and seamless service. Key Features: 1. Search & Book Flights Instantly Search one-way, round-trip, or multi-city flights across hundreds of airlines globally. Filter results by price, duration, departure/arrival times, airlines, and layovers to find the perfect flight. Enjoy real-time fare updates so you never miss a great deal. 2. Easy Holiday Packages Explore curated holiday and vacation packages suited for every budget and destination. Book comprehensive travel bundles without the stress of planning from scratch. 3. Manage Your Bookings on the Go Access your complete flight itinerary, e-tickets, and booking history anytime, anywhere. Cancel or modify your bookings directly through the app (subject to airline rules). Keep track of upcoming trips with our countdown timer and status updates. 4. Secure & Flexible Payments Pay securely using multiple payment gateways, including SSLCommerz and bKash. Enjoy transparent pricing with a clear breakdown of base fares, taxes, AIT, and discounts - no hidden fees! Pay partially or fully depending on ticket conditions. 5. Smart Traveler Profile Save passenger details (names, passport numbers, dates of birth) in your secure profile for faster, one-tap booking in the future. Easily manage details for family members or frequent travel companions. 6. User-Friendly & Premium Design Navigate through a beautiful, intuitive, and modern interface designed for effortless travel planning. Smooth animations and easy-to-read itineraries ensure a premium user experience. 7. 24/7 Support Encounter an issue? We've got your back. Easily generate support tickets or reach out to our help center directly from the app. Privacy & Security: Your data is safe with us. We use industry-standard encryption to protect your personal and payment information. We only share essential details with airlines and payment providers to facilitate your booking.