TrakGX® vs LiveSwitch

TrakGX® is the first commercially available mobile application intended for the moving customer. TrakGX™ can be used for all types of shipments, including residential, military, and commercial. The moving company manages the interaction and communication with the shipper conveniently from their EDC-MoveStar® move management system. TrakGX® is free to the shipper and the functionality is also available as a website. From TrakGX® the shipper can: • Exchange data and documents with the moving company • Track multiple shipments • View delivered shipment history • Chat with the move coordinator • Review moving company and crew profiles • Complete virtual surveys • Rate the moving crew • Take customizable customer satisfaction surveys • File claims • And more A TrakGX® login is required to use the application. Please contact your moving company for login information.

Record when it matters: Can't connect live? Send a request link or QR code and let customers record the job site on their own time. Videos and photos upload automatically even if they were captured without a signal. Your whole job site, organized: Every video, photo, note, and document lives in one session record. Add comments, tag files, assign team members, and track every update in a single chronological feed. Nothing falls through the cracks. Built for the field: Capture photos and annotate them on site. Use the live pointer to direct attention during calls. Take structured notes that save directly to the session. Works on the job, not just in the office. See the job before you show up. Close it before your competitor does. LiveSwitch turns your phone into a remote estimating and job management powerhouse. Send customers a one-tap video link and see exactly what you're dealing with before you get in the car. Win more jobs, faster: Connect with customers live over video the moment they reach out. Point at problems, answer questions in real time, and send and generate quotes while the conversation is still warm. No more drive-bys just to write an estimate. AI-Powered Reports: Meet Sparky, your AI assistant. Sparky analyzes your videos and photos to generate detailed reports for moving inventories, job summaries, customer communications, and size estimates. Use built-in templates or create custom prompts for your workflow. Your customers will notice: Respond faster than the competition. Show up prepared. Deliver a professional experience from the first contact to the final invoice. The value to you: Customers report an average return of 214% – give LiveSwitch $1 and get $3.14 back. Whether you're in roofing, HVAC, restoration, moving, pest control, or any field service trade — LiveSwitch is the communication layer that makes your business run smarter.