Comparison

Service Pro Mobile 3 vs go

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Service Pro Mobile 3

This app empowers field service technicians with real-time customer, asset, and inventory information. It enables paperless work orders, inspections, and time tracking, improving efficiency and customer satisfaction. It works offline and integrates with home office systems.

Highlights
  • Offline work capabilities
  • Paperless work orders and inspections
  • Technician time tracking
  • Inventory tracking
  • Photo and signature capture
  • GPS location tracking
Features
Read full description

Mobile Field Service Software Improve Customer Satisfaction, Increase Technician Utilization and Boost Service Efficiency with Service Pro® Mobile Your customers have higher expectations. Help your field service technicians exceed them. Field service organizations that empower their service technicians with real time customer, asset, inventory, warranty and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly, and at a higher first time response success rate. Why Service Pro Mobile? A more informed technician is more productive! Empower your field service techs with immediate information to get the job done right, on the first call. • Service Pro Mobile works anywhere - Service technicians can record work in areas with or without wireless network connectivity. • Service Pro Mobile is easy to use - The mobile field service management features of Service Pro Mobile are intuitively laid out and use the device's native navigation. • Service Pro Mobile is a seamless extension of Service Pro - Stop wasting effort! Integration with Service Pro® extends world class field service productivity to the field. • Service Pro Mobile deployment options - On-premise or cloud. • Service Pro Mobile does work orders and inspections - Technicians that perform work orders and inspections need just one device and just one app - Service Pro Mobile. • Optionally capture GPS records at important steps of the order process. (Continued use of GPS running in the background can dramatically decrease battery life.) • Service Pro Mobile can integrate to your ‘home office’ system – Enjoy company-wide field service automation by using Service Pro Mobile with your home office system, or our own Service Pro system. What can Service Pro Mobile do? Service Pro Mobile includes many paperless service management capabilities for field service technicians: • Service Technician Status • Service Technician Calendar • Work Order Management: • Site Contacts • Site Equipment Assets • Technician Time Tracking • Inventory Tracking • Asset Inspections • Photo Capture • Signature Capture • Technician Location Tracking using Device's GPS (This data can be viewed in the app by selecting Tech Locations from the main menu). Note: Continued use of GPS running in the background can dramatically decrease battery life. Note: Our app allows the use of http connections and old versions of TLS for compatibility with user-configured systems. Please use https and TLS 1.2 if possible.

About

go

This platform automates data collection and formatting into actionable reports, providing immediate access to critical field data for informed decision-making. It offers unlimited storage for data and media, survey submissions, and customizable templates, with offline access and geotagging capabilities.

Highlights
  • Automated data formatting
  • Unlimited data and media storage
  • Unlimited survey submissions
  • Unlimited survey templates
  • Offline access
  • Geotagged photos and data
  • Photo annotation and editing
Features
Read full description

Our patent pending mobile collection and software platform automatically formats data into actionable reporting giving users immediate access to the critical field data they need for fact-based decision making. Manage Multiple Clients From One Portal Unlimited Data & Media Storage Go ahead and take as many photos as you need. No data or media storage limits ever. Survey has 150 questions, no problem. Need to add 300 photos to every survey, no problem. Even better - the photos are always connected to the data points and never separated. There is even an option to add 360 photos...no really there is, just ask! Unlimited Survey Submissions You just thought unlimited data and media was cool, now we are going to up the ante and give you unlimited survey submissions as well. Want to have a survey submitted daily...Go Ahead. Want to have them submitted hourly...ok that might be a bit excessive but hey who are we to put limits on you.  Unlimited Survey/Inspection Templates Ok, you may say we are really taking it overboard here but seriously you get unlimited survey/inspection templates. Managing multiple clients or receiving reports from multiple vendors means having a need for any number of survey templates. Go ahead, we got your back. Start surveying/inspecting to your little hearts desire.  Our Mobile App Allows You To: Work Anywhere With Offline Access Surveying the remote regions of a store location in the middle of nowhere and need to answer questions while standing in the middle of the freezer at the center of the store? No problem, we got you covered. Data/photos sync automatically in the background once you are connected again. Geotag Photos & Data And Include Map Overlays  Using our patent pending technology, the device's GPS location along with in app mapping for greater accuracy you can report exactly where your specific question applies to the site itself. This gives greater context to those reviewing the reporting online. The system will link both flat and 360 images to the mapping component of the survey. Schedule a demo and let us show you! Annotate, Draw and Crop Photos Directly In App Ever wanted to draw on or type an explanation directly on the photo for greater clarity. Well you can stop looking now, you found the PERFECT software tool that will do just that. Taking measurements? Write them directly on the photo. Need to zoom into a specific spot on the photo and then draw or highlight it, BOOM...DONE! Pinpoint Mapping Capability From Mobile & Web Dynamic Map Based Reporting Get a global overview of the surveys/inspections taken with color coded mapping pins to identify problem areas. See photos and data linked to map overviews and map overlays.  Provide FREE Access To External Users Yes, you read this right. Provide access to all your clients or even your clients entire office. Information is only useful if it is in the hands of those who can take action on it. Your client's get their own log in to view all survey/inspection results AND print unlimited reports from the system.  No Software To Install We will never charge you for future updates to our software. We think this version is the best but we are always looking for ways to make improvements to both the functionality and provide you with the greatest value possible.

Screenshots

Service Pro Mobile 34 screens
go4 screens

Verdict

The call

The clearest difference is rating: go at 4.0 against Service Pro Mobile 3's 1.2. Service Pro Mobile 3's advantage is update cadence (monthly vs every 2 months) and ratings volume (18 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

go holds the better App Store score, 4.0 against 1.2. Both are backed by a comparable volume of ratings — 18 and 4 respectively.

UpkeepUpdate frequency

Service Pro Mobile 3 ships an update monthly, go every 2 months. The most recent releases landed on October 20, 2026 and October 4, 2026 respectively.

Scorecard3 real differences · 7 level
Service Pro Mobile 3 versus go: the parameters behind the verdict, then further details
ParameterService Pro Mobile 3go
PriceFreeFree
Rating1.2 (18 ratings)4.0 (4 ratings) — better
Positive reviews5.3% of reviews—
Number of ratings18 — better4
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.013.0
Further details — not scored
Size47 MB23 MB
Age rating4+4+
DeveloperMSI Data, LLCFacilityConnect®

Customer experience

Service Pro Mobile 3

All ratings18 ratings
Positive5.6%
Neutral0.0%
Negative94.4%
Written reviews19 reviews
Positive5.3%
Neutral5.3%
Negative89.5%

go

All ratings4 ratings
Positive75.0%
Neutral0.0%
Negative25.0%

In-app purchases

None

Service Pro Mobile 3

No in-app purchases

None

go

No in-app purchases

Questions

Is Service Pro Mobile 3 free?
Service Pro Mobile 3 is free to download, with no in-app purchases.
Is go free?
go is free to download, with no in-app purchases.
Which has better reviews, Service Pro Mobile 3 or go?
go is rated higher. Service Pro Mobile 3 averages 1.2 out of 5 from 18 ratings, while go averages 4.0 from 4 ratings.
Do Service Pro Mobile 3 or go have ads?
Neither Service Pro Mobile 3 nor go shows ads.
Which is updated more often, Service Pro Mobile 3 or go?
Service Pro Mobile 3 ships an update monthly, and go every 2 months. Most recently, Service Pro Mobile 3 was updated on October 20, 2026 and go on October 4, 2026.

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