Heart Connect Remote Software vs Torq Vendor
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Heart Connect Remote Software
This system enables healthcare providers to remotely share and view medical equipment data during online meetings. It facilitates clinical expertise sharing, real-time expert guidance, and staff training, improving patient care efficiency.
- Remote medical data sharing
- Online meeting facilitation
- Clinical expertise sharing
- Real-time expert guidance
- Staff training assistance
- On-screen annotation
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The Heart Connect™ System is an optional data-sharing system intended to display and share physiological and/or other medical data from connected medical equipment. The Heart Connect™ System provides health care providers and Boston Scientific personnel with means to establish an online meeting and share the video display from the connected medical equipment with individuals in a remote location. With Heart Connect, empower your team to provide important patient care more efficiently. • Facilitate sharing of clinical expertise between colleagues for challenging clinical scenarios • Get real-time guidance from technical experts during use of the connected medical equipment • Assist in training of clinical staff • Annotate right on screen • Available for implant, follow-up device checks, and satellite clinic locations Heart Connect Model 3935 iOS Remote Software application:The Remote User uses Heart Connect Remote Software applications to participate in online meetings. This software: • Allows Remote Users to participate in online meetings when invited by the Local User or other Remote Users. • Allows Remote Users to view the shared video display of the connected medical equipment. The Heart Connect Remote Software application must be used with Heart Connect System Model 3933. Talk to your local Boston Scientific representative to get started using the Heart Connect™ System. Intended Use The Heart Connect System is an optional data-sharing system intended to display and share physiological and/or other medical data from connected medical equipment. The Heart Connect System provides health care providers and Boston Scientific personnel with means to establish an online meeting and share the video display from the connected medical equipment with individuals in a remote location. Contraindications The Heart Connect System is contraindicated for use with medical equipment that is not compatible with system characteristics as defined in these Instructions For Use. Warnings The use of any cables or accessories with the Heart Connect System, other than those included with the Heart Connect may result in increased emissions or decreased immunity of the system. Do not connect an extension cord or portable multiple socket outlet to the Heart Connect System. The Heart Connect System must be kept outside the patient environment (at least 1.5 m [4.9 ft]) away from the patient or as specified in the instructions for the connected medical equipment). The Heart Connect System is MR unsafe and must remain outside the magnetic resonance imaging (MRI) site Zone III (and higher).The System is non-sterile and cannot be sterilized. Precautions Patient data should only be accessed by authorized healthcare providers and Boston Scientific personnel. Ensure that any changes to the settings of the Heart Connect System are made per guidance from authorized Boston Scientific personnel or authorized health care providers. USB drives should only be connected to the Heart Connect Tablet by authorized personnel. Any USB drives that are to be connected to the Heart Connect Tablet must be controlled to help prevent unauthorized modifications to the Heart Connect System. The Local User should store the Heart Connect System in a secure location when not in use to help prevent theft or unauthorized access. If unexpected behavior is seen with the Heart Connect System, restart the system. If issues continue to be seen or if the system appears to be compromised, discontinue use and contact Boston Scientific Technical Services for assistance, using information from the back cover of this manual. Adverse Effects There are no known adverse effects. Refer to the product labeling for specific indications, contraindications, warnings/precautions and adverse events. Rx only.
Torq Vendor
This app helps medical device representatives manage their case schedules and communicate with hospitals. It offers automatic case matching, live updates from the operating room, and tray management. Users can receive notifications for case changes and submit forms directly from their device.
- Case scheduling and grouping
- Automatic case matching
- Live OR updates
- Tray management and tracking
- Actionable notifications
- Form submission
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Torq Vendor keeps medical device reps on top of every case they cover. You're matched to cases automatically, you can follow the surgery live, and you tell the hospital which trays to expect, all from your phone. CASE SCHEDULE • Every case you're matched to, across all your hospitals, in one list grouped by day. • Search any case detail, including doctor, procedure and notes, and filter by day or hospital. • Group each day by surgeon if you prefer. • See the procedure, surgeon, room, duration, side of body and patient initials, age and sex for each case. • Show case times in the hospital's time zone or your own. AUTOMATIC CASE MATCHING • Torq matches you to cases using rules set up for your territory. • Accept or reject a case, or accept it and mark no trays needed, right from the list. • See which teammates have accepted a case, so you know who's covering it. LIVE UPDATES FROM THE OR • At supported hospitals, follow each case as it happens: patient arrival, pre-op completed, patient in room, incision, closing, closed and patient out. • Follow the previous case in the same room too, so you can time your arrival. TRAY RESPONSES • Tell the hospital how many house and loaner trays to expect, and when loaners will arrive. • Pick named loaner trays from your team's tray library, with suggestions based on the case and your team's past picks. • Mark loaner trays on hold, or tell the hospital no loaners are needed. • Track the trays delivered for your case and view their photos. ACTIONS AND NOTIFICATIONS • The Actions tab gathers every case that needs something from you, with a badge count and colors for what's urgent. • Get notified when a case is added, canceled, transferred or removed, or when its date, time, room, side of body or notes change. Tap a notification to open the case. • Turn on email notifications to get the same alerts in your inbox. MORE • Leave a team response note for the hospital. • Send product order and implant usage forms by photo, at supported hospitals. • Add a case to Google Calendar. • Choose a light, dark or system theme, and adjust the text size. Torq Vendor works with Torq Hospital, the app hospital staff use to coordinate reps and trays. You'll need a Torq account, which you can request in the app.
Screenshots
Verdict
The clearest difference is update cadence: Torq Vendor at every 4 months against Heart Connect Remote Software's every 15 months. Torq Vendor also leads on ratings volume (19 vs 4). Heart Connect Remote Software's advantage is iOS requirement (8.0 vs 16.4). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 5.0 for Heart Connect Remote Software against 5.0 for Torq Vendor. Both are backed by a comparable volume of ratings — 4 and 19 respectively.
Heart Connect Remote Software ships an update every 15 months, Torq Vendor every 4 months. Both last shipped on November 2, 2026.
| Parameter | Heart Connect Remote Software | Torq Vendor |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (4 ratings) | 5.0 (19 ratings) |
| Positive reviews | — | 100.0% of reviews |
| Number of ratings | 4 | 19 — better |
| Update frequency | Every 15 months | Every 4 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 8.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 86 MB | 56 MB |
| Age rating | 12+ | 17+ |
| Developer | Boston Scientific | Torq Interface |
Customer experience
Heart Connect Remote Software
Torq Vendor
In-app purchases
Heart Connect Remote Software
No in-app purchases
Torq Vendor
No in-app purchases
Questions
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