My HH System vs BITZER SPOT APP

It is our imagination that sparks new innovations. Heinen & Hopman is all about this creative drive. We ask ourselves ‘what if?’ all the time. What if… you could monitor your HVAC system performance anyplace and at any time? What if… the system warned you when it was time for maintenance? What if… you had a self-diagnosing system that gave you exact instructions on how to operate? What if I told you that these questions have already led to a powerful new tool? Meet SPOCC, the Service Portal and Operation Control Centre, which accessible on your smartphone, laptop or computer. It can be connected and integrated with your on-board HVAC system. Within the web portal and mobile app you can select spare parts to request a quote for, check the status of your service ticket and view general documents like work reports. Usage of the HH My System Mobile App will automatically result in a Digital Ship Logbook.

The whole world of BITZER in your pocket: with the free BITZER SPOT app you can check whether any of the company’s products is genuine – easily, directly and at any location. With this app, the specialist for refrigeration compressors offers its customers effective protection from system failures and high costs. Product piracy is no longer an issue for BITZER’s business partners. They can simply scan the QR code on BITZER products and can immediately see whether it is an original BITZER product or whether it may be a potentially dangerous copy. Extensive documentation In addition to this, the BITZER SPOT app has a whole series of useful functions for users. When the QR code is scanned, the app automatically shows the extensive documentation for the product concerned, sorted by subject groups. Users can add this information to their favourites, can download it and can share it. Even in offline mode, BITZER customers don’t have to do without these documents. Thanks to a filter which is intuitive to use, every document can be found quickly and easily. Information about locations The convenient site directory is also really helpful: the app knows the addresses and contact details of all BITZER and Green Point service points as well as of all certified dealers and other distributors. Users can place a call directly from the app, can write an email and add the data to their address book. If the user has activated the location function, the app will sort the site information by subject groups and by the site’s distance from the user. The route-planning function will then show the shortest way to the required destination. Alternatively, customers can also manually access the contact details of the BITZER and Green Point sites as well as of the partners.