SPV® Mobile 2.15 vs HCSS eLogs

Mobile Field Service Software Improve Customer Satisfaction, Increase Technician Utilization and Boost Service Efficiency with Service Pro® Mobile Your customers have higher expectations. Help your field service technicians exceed them. Field service organizations that empower their service technicians with real time customer, asset, inventory, warranty and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly, and at a higher first time response success rate. Why Service Pro Mobile? A more informed technician is more productive! Empower your field service techs with immediate information to get the job done right, on the first call. • Service Pro Mobile works anywhere - Service technicians can record work in areas with or without wireless network connectivity. • Service Pro Mobile is easy to use - The mobile field service management features of Service Pro Mobile are intuitively laid out and use the device's native navigation. • Service Pro Mobile is a seamless extension of Service Pro - Stop wasting effort! Integration with Service Pro® extends world class field service productivity to the field. • Service Pro Mobile deployment options - On-premise or cloud. • Service Pro Mobile does work orders and inspections - Technicians that perform work orders and inspections need just one device and just one app - Service Pro Mobile. • Optionally capture GPS records at important steps of the order process. (Continued use of GPS running in the background can dramatically decrease battery life.) • Service Pro Mobile can integrate to your ‘home office’ system – Enjoy company-wide field service automation by using Service Pro Mobile with your home office system, or our own Service Pro system. What can Service Pro Mobile do? Service Pro Mobile includes many paperless service management capabilities for field service technicians: • Service Technician Status • Important Alerts • Built-In Text Messaging • Service Technician Calendar • Work Order Management: • Site Contacts • Site Equipment Assets • Warranty Tracking • Technician Time Tracking • Inventory Tracking • Asset Inspections • Service History • Photo Capture • Signature Capture • Technician Location Tracking using Device's GPS Continued use of GPS running in the background can dramatically decrease battery life.

HCSS eLogs helps ensure your drivers log hours accurately; allows you to stay within Department of Transportation (DOT) regulations by tracking drivers’ location, history, shift, and cycle time; and keeps your trucks in top condition by utilizing pre- and post-trip inspections. All data is aggregated in one place for comprehensive reporting. Our intuitive interface allows drivers to track co-drivers’ histories and keep vehicles compliant with DOT requirements. Get the information you need to stay compliant and make smart decisions, along with the industry leading 24/7/365 customer support you’ve come to expect from HCSS. HCSS eLogs supports all of the Hours of Service (HOS) rules.