AlertOps vs Field Command Ops

AlertOps - Master the Unexpected - Transform real-time operational intelligence into automated incident response. AlertOps is an incident management platform that helps enterprises, big and small, optimize their alerts from varied digital systems, by reducing alert fatigue, and improving response and mean time to resolution (MTTR). AlertOps supports IT Ops, DevOps, SecOps, Building Management, Facilities, Data Center Operations, and executives respond and react to incidents. AlertOps ensures that the alerts reach the right person the first time, every time! We use smart routing technology, routing rules based on user priorities and schedules that integrate with your on-call schedule. AlertOps manages your incident management process by reducing alert noise and resolution time with our multi-tiered escalation rule. AlertOps for iOS allows you to • Receive unlimited push notifications • View and quickly respond to open alerts (take assignment, close or escalate to the next on call person) • View alert details, messages, notes, timelines, and resolution • Add relevant teams to an ongoing incident • Set custom sounds based on alert priority • Create new alerts from the mobile app • List of groups and users and their contact methods • Execute custom preconfigured actions (clear logs, restart servers, collect diagnosis etc.) directly from mobile app Note: An AlertOps subscription is required to use this application. Please contact sales@alertops.com to purchase a subscription. Please contact support@alertops.com with any feedback and comments.

FieldCommand is a real-time incident management and personnel tracking tool built for public safety departments. Designed for law enforcement, fire, and EMS personnel, FieldCommand gives Incident Commanders full situational awareness of all checked-in units during active incidents, parades, events, and large-scale operations. INCIDENT COMMANDER DASHBOARD - Live map with real-time GPS positions of all personnel - Unit list grouped by Police, Fire, and EMS - Drop Command Post, Staging Area, and Barricade markers - Set a geofence perimeter with automatic breach alerts - Broadcast or direct message individual units - SOS alert system with audio tone and map zoom - Document center for sharing operational plans - Export incident reports to PDF - Close incidents and automatically check out all personnel OFFICER APP - Check in via QR code or manual entry - Real-time GPS tracking shared with Incident Commander - Receive broadcast and direct messages - SOS activation with long press - Automatic geofence breach notification - View incident documents - Map view showing all units, geofence, and Command Post FieldCommand is designed for public safety agencies and mutual aid operations. Access requires credentials issued by your department administrator.