INSIDE Manager vs Cyber Alert℠

INSIDE™ by Powerfront, is the preferred customer engagement platform. INSIDE is a TRUE omnichannel solution, bringing the in-store shopping experience to customers online, via chat, video, text and more. Real-time visibility of your online customers and their purchasing journey. Connect your sales associates to your customers, regardless of how they prefer to shop. INSIDE Manager app allows you to view real time stats of your INSIDE enabled sites including Chats, Tickets, Operators and various important metrics. Note that this App requires an existing INSIDE™ account.

Chubb’s Cyber Alert ® mobile application, for cyber policyholders, provides rapid breach response resources in the event of a cyber incident. With the click of a button, this application provides policyholder(s) access to a live cyber response specialist who can immediately report an incident on behalf of the policyholder and engage a cyber incident response manager to help navigate the response. Once engaged, the manager will investigate the impact of the event, manage any legal or regulatory concerns, and employ the use of additional incident response services as needed. The Cyber Alert mobile application can be used by a single individual or integrated into a corporate incident response plan. It also gives policyholders the ability to monitor key developments of the incident response in one convenient location. Key Features • 24/7 incident reporting via mobile device • Incident response coordination assistance • Incident history dashboard to further document incident response efforts • Allows users to submit additional files and photos in real-time to aid in the assessment of an incident