JTs Columbia Group vs TECOBI App

The JTs Columbia Group Mobile App is designed for customers of Dodgeland of Columbia, JTs Kia of Columbia, JTs Kia of Rock Hill and JTs Chrysler Dodge Jeep Ram with locations in Columbia SC, Rock Hill SC and Lexington SC. This app allows you to view and track your participation in the dealership's loyalty program and to view the service history of your vehicle. In addition, you are eligible for exclusive deals on service made available only to Mobile App Users! Other features include: Detailed Vehicle Specifications Owners and Navigation Manuals Recommended Maintenance MPG Calculator Parked Car Finder QR Code and VIN Barcode scanner New and pre-owned inventory Contact the Dealership Directions to Dealership

TECOBI connects dealership customers, conversations and staff. Requires a TECOBI account. Features depend on store setup, permissions and supported devices. 4.0 updates: - Dashboard: arrange/save cards, goals, sales pace and queues, supporting records, inbound call playback, appointment filters and AI Impact. - Pencils: cash/loan/lease editing, target-payment pricing, safer saves/quotes, weight recovery and labeled estimates, PDF controls, blank four-square worksheets and Dashboard pencils. - Appointments: searchable calendar/lineup, closed-hour shading, visit details, corrected statuses and CSV exports. - Auto Bot: enabled stores get page-aware customer catch-up, ongoing chat, live voice, optional Hey Auto Bot while open, historical notes, coaching, Go deeper, supporting records, waiting cues and feedback. - Daily Brief: configured stores can read or listen to a concise sales, AI, appointment, queue, staff and customer-priority recap with supporting records. - Auto Bots: searchable roster, guided setup, wait presets, testing/settings and Specials. - Messaging: Text/Email/Note tools, attachments, emoji/GIFs, saved replies, inventory lists and Pause; clearer bubbles/calls/dates, teammate read/view markers, internal reactions, scrolling and dictation. - Email: dealership branding, subjects/signatures, vehicle/finance/media/document cards, secure file links and sent-email previews. - Videos: Account/My Videos, public YouTube/Drive imports, editable titles/upload progress, blast/preset videos and recipient watch time/sections/sessions/alerts. - Documents: guided setup, field mapping, packages, signed-document viewing and 20 templates, including We Owe, delivery, test drive, trade, insurance, receipts and English/Spanish FTC Buyers Guides. - Credit: clearer applications/Soft Pulls, confirmed Dealertrack results and RouteOne submissions/decisions. Bank sending requires approved setup. - Inventory/Trades/Desk Logs: vehicle/customer cards, sorting/date filters, visit totals, notes/details and unwind dialogs. - Reminders/Notifications: searchable grouped inboxes, quick reminder times, unread/mention filters, mark-all-read, accurate badges, video announcements and recovery. - Reports: charts/filters, searchable My Activity/Team Activity, completed Needs Calls and business-hour call wait, optional CSV emails and separate New Leads/Submissions when capture is enabled. - Users/Surveys/Settings: searchable layouts, per-store job titles/lead preferences, VIN/price/vehicle-link inserts and optional returning-lead/appointment-status call flags. - New Lead/Walk-in: clearer forms, address suggestions that keep suite details, existing-customer results and recovery after canceled ID scans. - Navigation: collapsible menus, saved customer-panel preferences and improved light/dark layouts and keyboard clearance. - Training/Tickets/Monitor: readable lessons/quizzes, ticket priorities/replies and searchable live activity. - API Access: scoped read-only integration tokens, request audits, public AI guide, phone lookup and pagination. - Store Transfers: approved stores preserve permitted history/opt-outs and stop the original store's follow-up. - CRM: better ELead/Fortellis/VinSolutions sync, first-price proof for connected ELead stores, acquisition routing and staff handoffs. - Customer links: mobile forms, Canadian phone validation, newest-year inventory, iPhone video fullscreen, branding and secure pencil previews. Connected website voice/chat uses verified vehicle cards and enabled form suggestions. - Mobile/sign-in: quieter loading, offline/retry/upload/audio states, update recovery, notification settings/calendar controls, email/text security-code choice, autofill and recovery/invitations. - Optional sign-in: Face ID/Touch ID in the new iOS app; desktop passkeys and password/security-code recovery. - Eligible mobile actions: notification replies when biometrics are disabled; app-icon Create Lead/Scan Driver's License shortcuts.