Olo Host vs Crunchtime Host

Take control of table management, reservations, waitlists, and online order flow with Olo Host (formerly Wisely). From optimized seating recommendations and smart waitlist quoting, to real-time dining room updates, Olo Host streamlines operations for your front-of-house and enables you to focus on what matters most—the guest experience. Know every guest, personalize every visit: With smart tags, instantly identify guest preferences and personalize every visit. Keep your waitlist accurate and reduce walkaways: List assist automatically sends reminder texts to guests and clears no-shows. Seat more guests faster, keep your guests happy during wait-times, and maximize your dining room's potential. Real-time guest insights & efficiency: A POS integration connects table status to guest data, giving you immediate context on orders and spend for smarter service.

Deliver a 5-star experience with Crunchtime® Host (formerly ConnectSmart). This guest management solution is built for restaurants to create a safe and streamlined front-of-house that won’t minimize quality or guest satisfaction. Accessible data and a kitchen integration let you automatically communicate real-time status updates to guests for a smooth curbside process. Easily allow guests onto your waitlist or offer reservation booking capabilities while capturing guest data. In turn, you minimize crowds and monitor capacity limits by communicating directly with guests via 2-way SMS — no waiting or congregating. Manage your reservations in one central location without paying per guest. Take reservations effortlessly with customizable widgets and data insights to help you identify trends and opportunities. And most importantly, integrations let you leverage massive guest networks like Google and OpenTable to get your restaurant in front of hungry diners.