Comparison

SurePassID Push Authenticator vs HSVUTIL

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SurePassID Push Authenticator

This app provides a cost-effective solution for multi-factor authentication using soft and push tokens. It offers a convenient backup to hardware tokens, allowing users to authenticate solely with their mobile devices.

Highlights
  • Multi-factor authentication
  • Soft and push tokens
  • Backup for hardware tokens
  • One-click token installation
  • Unlimited token capacity
  • Instant electronic distribution
Features
Read full description

SurePassID Push Authenticator offers a lowest-cost option for multi-factor authentication soft and push tokens. Even enterprises issuing hardware OTP tokens can deploy SurePassID Push Authenticator as an excellent secondary or backup authentication method in case users forget or lose their hardware token. The SurePassID Push Authenticator soft/push tokens offer the following advantages over traditional hardware tokens: - Soft tokens hold a virtually unlimited number of SurePassID OTP soft tokens - In addition to QR codes for token activations, both applications support one-click installation of soft tokens increasing user satisfaction and eliminating security flaws inherent with QR codes. - No need for users to carry additional hardware tokens – just their phone. - Soft tokens are created instantaneously and electronically distributed to your users. Conversely, traditional hardware tokens must be sent to individual users. - They are digital and thus are inherently less costly than traditional hardware tokens. Perfect for budget-constrained companies. - Soft tokens are delivered to users in a matter of minutes. Hardware tokens can often require a set of operational procedures for the distribution of physical corporate assets.

About

HSVUTIL

Manage your Huntsville Utilities account on the go. View billing and usage, make payments, report service issues, and stay updated on important news and outages. This app provides convenient access to your utility services and account information.

Highlights
  • View billing and payment history
  • Manage payments and payment methods
  • Track energy usage trends
  • Report account and service issues
  • Receive utility news and outage alerts
  • View facility and payment locations
Read full description

HSVUTIL is a free mobile app for Huntsville Utilities (Huntsville, AL) customers. Customers can use the app to log into their MyHU account to view usage and billing, manage payments, notify customer service of account and service issues, and receive special messaging from Huntsville Utilities. As a Public Utility, we answer only to the people we serve. Decisions are based on what is best for our customers. We do not pay dividends to stockholders. Instead, we provide lower prices to our customers. Additional Features: Bill & Pay: Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date. My Usage: View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us: Easily contact Huntsville Utilities by email or phone. You can also submit one of the predefined messages, with the ability to include pictures and GPS coordinates. News: Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events. Updated 3/7/2025 4 Service Status: Displays service interruption and outage information. You can report an outage directly to Huntsville Utilities. Maps: Display facility and payment locations on a map interface

Screenshots

SurePassID Push Authenticator2 screens
HSVUTIL4 screens

Verdict

The call

The clearest difference is rating: HSVUTIL at 2.4 against SurePassID Push Authenticator's 2.0. HSVUTIL also leads on update cadence (monthly vs every 4 months). SurePassID Push Authenticator's advantage is review sentiment (40% vs 28%) and iOS requirement (15.6 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HSVUTIL holds the better App Store score, 2.4 against 2.0. Both are backed by a comparable volume of ratings — 21 and 42 respectively. Written reviews complicate that: 40% of SurePassID Push Authenticator's written reviews are positive against 28% of HSVUTIL's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

SurePassID Push Authenticator ships an update every 4 months, HSVUTIL monthly. The most recent releases landed on September 11, 2026 and September 7, 2026 respectively.

Scorecard4 real differences · 6 level
SurePassID Push Authenticator versus HSVUTIL: the parameters behind the verdict, then further details
ParameterSurePassID Push AuthenticatorHSVUTIL
PriceFreeFree
Rating2.0 (21 ratings)2.4 (42 ratings) — better
Positive reviews40.0% of reviews — better27.8% of reviews
Number of ratings2142 — better
Update frequencyEvery 4 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.6 — better17.0
Further details — not scored
Size6 MB30 MB
Age rating4+17+
DeveloperSurePassID CorporationHuntsville Utilities

Customer experience

SurePassID Push Authenticator

All ratings18 ratings
Positive27.8%
Neutral11.1%
Negative61.1%
Written reviews5 reviews
Positive40.0%
Neutral20.0%
Negative40.0%

HSVUTIL

All ratings42 ratings
Positive31.0%
Neutral2.4%
Negative66.7%
Written reviews18 reviews
Positive27.8%
Neutral5.6%
Negative66.7%

Bugs and requests

SurePassID Push Authenticator

Not enough reviews yet to summarise bugs or requests.

HSVUTIL

Reported bugs

3 issues
  • Error messages when creating account
  • Login issues across web and app
  • Payment info not saving

Requested features

2 requests
  • Dark mode option
  • Improved account management

In-app purchases

None

SurePassID Push Authenticator

No in-app purchases

None

HSVUTIL

No in-app purchases

Questions

Is SurePassID Push Authenticator free?
SurePassID Push Authenticator is free to download, with no in-app purchases.
Is HSVUTIL free?
HSVUTIL is free to download, with no in-app purchases.
Which has better reviews, SurePassID Push Authenticator or HSVUTIL?
HSVUTIL is rated higher. SurePassID Push Authenticator averages 2.0 out of 5 from 21 ratings, while HSVUTIL averages 2.4 from 42 ratings.
Do SurePassID Push Authenticator or HSVUTIL have ads?
Neither SurePassID Push Authenticator nor HSVUTIL shows ads.
Which is updated more often, SurePassID Push Authenticator or HSVUTIL?
SurePassID Push Authenticator ships an update every 4 months, and HSVUTIL monthly. Most recently, SurePassID Push Authenticator was updated on September 11, 2026 and HSVUTIL on September 7, 2026.

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