Comparison

itsme vs MyScarlet

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

itsme

This app provides a secure digital identity for logging in, sharing data, and signing documents. It offers control over what information is shared and with whom, utilizing advanced security measures to protect personal data. It's designed for citizens in select European countries.

Highlights
  • Secure digital identity
  • Easy login and data sharing
  • Document signing
  • Control over shared data
  • State-of-the-art security
  • Overview of data sharing
Features
Read full description

ITSME, YOUR DIGITAL ID Securely log in, share data, or sign documents, all with one app. Join more than 8 million users who use itsme every day to access digital services without card readers or countless passwords. YOU ARE IN CONTROL Easily and securely share your data with over 3,000 platforms, from government services to banks, insurers, and more. You always know exactly what you share, with whom, and when. WHAT MAKES ITSME STAND OUT? itsme combines ease of use with top-level security. It's a one time enrolment followed by unlimited usability. Every action requires your explicit approval, so you remain in control of the data sharing at all times. Built according to the highest European security standards, itsme gives you full confidence in every interaction. AVAILABLE ACROSS EUROPE itsme is available for all European citizens. Visit itsme-id.com for more information.

About

MyScarlet

Manage your mobile and TV services with ease. Track consumption, view and pay bills, order new options, and manage your account details. Access FAQs and customer service for quick support.

Highlights
  • Track consumption (data, calls, SMS)
  • Order and manage mobile/TV options
  • Track order status
  • View and pay bills
  • Manage subscription details
  • Access account settings
  • Contact customer service
Features
Read full description

Make your life easier with MyScarlet! In just a few clicks, you have access to everything from Scarlet. Track your consumption, check your bills, manage your products and much more. MyScarlet helps you better manage your budget, without any unpleasant surprises at the end of the month. How? Thanks to some handy features! 1. Check your monthly consumption of data, call minutes and SMS. 2. Order new mobile or TV options and manage the ones already activated. 3. Track the status of your orders. 4. Check or change your current subscription. 5. View and pay your bills directly in the app. 6. Access your scheduled appointments with our technicians. 7. Modify your account details easily: change your profile picture, access your privacy settings, and more. 8. Find solutions quickly in our FAQs or easily contact our customer service. You became a Scarlet customer before July 12 2023 and have not yet received info about the transfer of your data? Then keep using the old app for now. Scarlet will notify you when it's time to renew! Download MyScarlet now and unlock a world of savings and benefits. Scarlet, why pay more?

Screenshots

itsme4 screens
MyScarlet4 screens

Verdict

The call

The clearest difference is rating: itsme at 4.8 against MyScarlet's 3.3. itsme also leads on ratings volume (933 vs 8) and update cadence (every 3 weeks vs every 3 months). MyScarlet's advantage is monetization model (ad-supported vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

itsme holds the better App Store score, 4.8 against 3.3. That said, the two scores are not equally well evidenced: itsme has 933 ratings behind it against 8, so its average is the more settled of the two.

UpkeepUpdate frequency

itsme ships an update every 3 weeks, MyScarlet every 3 months. Both last shipped on October 24, 2026.

Scorecard4 real differences · 6 level
itsme versus MyScarlet: the parameters behind the verdict, then further details
ParameteritsmeMyScarlet
PriceFreeFree
Rating4.8 (933 ratings) — better3.3 (8 ratings)
Positive reviews48.4% of reviews—
Number of ratings933 — better8
Update frequencyEvery 3 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesAd-supported — better
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.0 — better15.6
Further details — not scored
Size171 MB107 MB
Age rating4+4+
DeveloperBelgian Mobile ID SAProximus

Customer experience

itsme

All ratings910 ratings
Positive95.2%
Neutral1.8%
Negative3.1%
Written reviews157 reviews
Positive48.4%
Neutral1.9%
Negative49.7%

MyScarlet

All ratings8 ratings
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

itsme

Reported bugs

4 issues
  • Login issues
  • Compatibility problems with iOS 12.5.5
  • Repeated error messages
  • Inability to create an account

Requested features

4 requests
  • Support for more countries
  • Ability to use on multiple devices
  • Improved error handling and notifications
  • Better customer support

MyScarlet

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

itsme

No in-app purchases

None

MyScarlet

No in-app purchases

Questions

Is itsme free?
itsme is free to download, with no in-app purchases.
Is MyScarlet free?
MyScarlet is free to download, with no in-app purchases.
Which has better reviews, itsme or MyScarlet?
itsme is rated higher. itsme averages 4.8 out of 5 from 933 ratings, while MyScarlet averages 3.3 from 8 ratings.
Do itsme or MyScarlet have ads?
Neither itsme nor MyScarlet shows ads.
Which is updated more often, itsme or MyScarlet?
itsme ships an update every 3 weeks, and MyScarlet every 3 months. Most recently, itsme was updated on October 24, 2026 and MyScarlet on October 24, 2026.

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