itsme vs MyScarlet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
itsme
This app provides a secure digital identity for logging in, sharing data, and signing documents. It offers control over what information is shared and with whom, utilizing advanced security measures to protect personal data. It's designed for citizens in select European countries.
- Secure digital identity
- Easy login and data sharing
- Document signing
- Control over shared data
- State-of-the-art security
- Overview of data sharing
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ITSME, YOUR DIGITAL ID Securely log in, share data, or sign documents, all with one app. Join more than 8 million users who use itsme every day to access digital services without card readers or countless passwords. YOU ARE IN CONTROL Easily and securely share your data with over 3,000 platforms, from government services to banks, insurers, and more. You always know exactly what you share, with whom, and when. WHAT MAKES ITSME STAND OUT? itsme combines ease of use with top-level security. It's a one time enrolment followed by unlimited usability. Every action requires your explicit approval, so you remain in control of the data sharing at all times. Built according to the highest European security standards, itsme gives you full confidence in every interaction. AVAILABLE ACROSS EUROPE itsme is available for all European citizens. Visit itsme-id.com for more information.
MyScarlet
Manage your mobile and TV services with ease. Track consumption, view and pay bills, order new options, and manage your account details. Access FAQs and customer service for quick support.
- Track consumption (data, calls, SMS)
- Order and manage mobile/TV options
- Track order status
- View and pay bills
- Manage subscription details
- Access account settings
- Contact customer service
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Make your life easier with MyScarlet! In just a few clicks, you have access to everything from Scarlet. Track your consumption, check your bills, manage your products and much more. MyScarlet helps you better manage your budget, without any unpleasant surprises at the end of the month. How? Thanks to some handy features! 1. Check your monthly consumption of data, call minutes and SMS. 2. Order new mobile or TV options and manage the ones already activated. 3. Track the status of your orders. 4. Check or change your current subscription. 5. View and pay your bills directly in the app. 6. Access your scheduled appointments with our technicians. 7. Modify your account details easily: change your profile picture, access your privacy settings, and more. 8. Find solutions quickly in our FAQs or easily contact our customer service. You became a Scarlet customer before July 12 2023 and have not yet received info about the transfer of your data? Then keep using the old app for now. Scarlet will notify you when it's time to renew! Download MyScarlet now and unlock a world of savings and benefits. Scarlet, why pay more?
Screenshots
Verdict
The clearest difference is rating: itsme at 4.8 against MyScarlet's 3.3. itsme also leads on ratings volume (933 vs 8) and update cadence (every 3 weeks vs every 3 months). MyScarlet's advantage is monetization model (ad-supported vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
itsme holds the better App Store score, 4.8 against 3.3. That said, the two scores are not equally well evidenced: itsme has 933 ratings behind it against 8, so its average is the more settled of the two.
itsme ships an update every 3 weeks, MyScarlet every 3 months. Both last shipped on October 24, 2026.
| Parameter | itsme | MyScarlet |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (933 ratings) — better | 3.3 (8 ratings) |
| Positive reviews | 48.4% of reviews | — |
| Number of ratings | 933 — better | 8 |
| Update frequency | Every 3 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 171 MB | 107 MB |
| Age rating | 4+ | 4+ |
| Developer | Belgian Mobile ID SA | Proximus |
Customer experience
itsme
MyScarlet
Bugs and requests
itsme
Reported bugs
4 issues- Login issues
- Compatibility problems with iOS 12.5.5
- Repeated error messages
- Inability to create an account
Requested features
4 requests- Support for more countries
- Ability to use on multiple devices
- Improved error handling and notifications
- Better customer support
MyScarlet
Not enough reviews yet to summarise bugs or requests.
In-app purchases
itsme
No in-app purchases
MyScarlet
No in-app purchases








