Retail Training vs Trailhead GO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Retail Training
Learn retail skills and master products with bite-sized classes and quizzes. Earn points for completing modules and unlock prizes. Access the latest training on demand.
- Bite-sized classes
- Product mastery modules
- Quizzes and assessments
- Earn points for completion
- Unlock prizes
- On-demand training
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Welcome to Retail Training from Google. It’s a faster, smarter way to learn with great classes and quizzes to help turn you into a Google pro. Even better? You’ll earn points for completing each of them — and points mean prizes. Everyone loves prizes. It’s designed to let you learn what you want, how you want, when you want. You’ll master products — from top features and customer profiles, through to fun demo tips — in 5 minutes, and get access to the latest training the moment it’s out. So, are you ready to start learning? Then let’s go!
Trailhead GO
Acquire in-demand Salesforce skills through free, bite-sized lessons accessible offline. Test your knowledge with quizzes, earn badges, and track your progress. Connect with experts and the community for support.
- Bite-sized Salesforce lessons
- Offline learning capability
- Knowledge quizzes and badges
- Progress tracking widget
- Access to support experts
- Trailblazer Community connection
- Virtual agent assistance
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Learn in-demand Salesforce skills that drive your company and career forward. With free, bite-sized lessons across Agentforce, Data, AI, and more you can learn anytime, anywhere - even offline. Test your knowledge by completing quizzes to earn points and badges as you climb the Trailblazer Ranks and track your progress with our widget that provides real-time updates. Also, every AI skill you learn goes towards unlocking Agentblazer Status, recognition of your proficiency using agentic AI. On Trailhead, you never have to learn alone! Get direct access to support experts, Salesforce Help articles, and the global Trailblazer Community on your journey of learning and succeeding with Salesforce. You can also receive real-time assistance by interacting with the Trailhead virtual agent. Ask questions like ‘summarize this unit’ or ‘explain this topic differently’ to increase your understanding and knowledge retention.
Screenshots
Verdict
Retail Training and Trailhead GO both sit at 4.8 stars, but that hides the real split: 82% of Trailhead GO's written reviews are positive against 32% of Retail Training's. Trailhead GO also leads on ratings volume (8.8K vs 960). Retail Training's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (15.0 vs 26.2). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Retail Training against 4.9 for Trailhead GO. That said, the two scores are not equally well evidenced: Trailhead GO has 8.8K ratings behind it against 960, so its average is the more settled of the two. Written reviews are what separate them: 32% of Retail Training's written reviews are positive against 82% of Trailhead GO's.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 23, 2026 and September 16, 2026 respectively.
| Parameter | Retail Training | Trailhead GO |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (960 ratings) | 4.9 (8.8K ratings) — better |
| Positive reviews | 32.3% of reviews | 82.3% of reviews — better |
| Number of ratings | 960 | 8.8K — better |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 26.2 |
| Further details — not scored | ||
| Size | 14 MB | 101 MB |
| Age rating | 17+ | 4+ |
| Developer | Intellum, Inc. | salesforce.com |
Customer experience
Retail Training
Trailhead GO
User reviews
Retail Training
From 960 App Store ratingsWhat we love
- 👍 Simple yet informative courses
- 🚀 Helpful infographic sheets
- 👍 Builds confidence in discussing Google products
Room to improve
- 🐛 Assessments are too difficult
- 💰 No incentive or rewards
- 🤔 Confusing app design and navigation
Trailhead GO
From 8.8K App Store ratingsWhat we love
- 🚀 Learning on the go
- 👍 Easy to use
- 💡 Fun and engaging way to learn
- 🚀 Convenient for busy professionals
- 👍 Helpful for career development
Room to improve
- 🐛 Login issues
- 🐛 Crashes and freezes
- 🔋 Offline mode needed
- 🔍 Difficulty finding completed modules
Bugs and requests
Retail Training
Reported bugs
2 issues- Assessments not completing properly
- Rewards section not working for over 2 years
Requested features
3 requests- Improve Japanese language translations
- Provide a rewards/incentive system
- Optimize app performance and usability
Trailhead GO
Reported bugs
3 issues- Inability to delete account
- Posting to community causes app to crash
- Multiple choice answers accidentally changed during quiz submission
Requested features
5 requests- Text-to-speech option
- Ability to share achievements on LinkedIn
- Offline access to modules
- Better organization of completed/in-progress content
- Filter for mobile-friendly modules
In-app purchases
Retail Training
No in-app purchases
Trailhead GO
No in-app purchases
Questions
Is Retail Training free?
Is Trailhead GO free?
Which has better reviews, Retail Training or Trailhead GO?
Do Retail Training or Trailhead GO have ads?
Which is updated more often, Retail Training or Trailhead GO?
Other comparisons
