Smart Employee vs Rafid
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Smart Employee
This app provides a comprehensive platform for managing various staff services, including leave applications, permissions, and colleague contact. It allows users to handle personnel affairs remotely and access features like performance tracking, payroll, and health insurance information.
- Leave and permission requests
- Employee directory and contact
- Performance management
- Payroll and payslip access
- Health insurance management
- Attendance tracking
- Document control
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Smart Employee App from Smart Dubai Government Establishment . The "Smart Employee" App provides an easy, accurate and quick way to manage many various staff services such as applying for a leave, permissions, finding and contacting a colleague, and approving procedures. In general, to manage all personnel affairs from anywhere, and at anytime For Guest Users: • Business Card • Dubai Calendar • Dubai Careers • Dubai Government Entities • HR Laws • Subscription For staff working for Dubai Government: • Inbox (GRP & CTS Pending Actions / History) • Delegations (Long Term / Short Term) • Smart Path - Performance • Dashboard • Employee Directory (My Team / My Network / All / Dubai Government) • Certificates (Certificate Request / Digital Certificate / History) • Newsroom (News / Events / Directives) • Health Insurance (Family Members / Network Search) • My Team (Team Availability / Team Leaves / My Team) • Leaves (Leave Request / Balance / History) • Payroll (Payslip / Salary / Bank Details) • Attendance (permission Request / Smart Attendance / History / Timesheet) • Thank You (Received Cards / Given Cards / Leaderboard) • Enterprise Document Control Platform • Tasaheel (SMS / Call 800-GRP) • Missions • Ask Smart Employee • Maintenance (Work Request) • CTS (Official Corresponding Letters between Gov. Entities) • Embedded Analytics Dashboard • Login with UAE PASS • Dynamic Request (Submit new Request and view your request) • Esaad App provided by Dubai Police • Analytic Hub (Explore all BI Application provided by Smart Dubai) • Smart Support (Report service request to Smart Dubai) • Training (review your training courses) • Laws and Policies • Employee Profile (Review your professional/personal information) • Employee Calendar (review your leave, permission, attendance, holidays, and training) • Internal Recruitment • Update Employee Profile (Passport , Visa, Qualification, Address, etc.) • Employee Happiness • Expense Reimbursement • Procurement (review your requisitions) You can download the latest version of "Smart Employee" app on your smartphones now, and get instant access to the list of featured functional services once the application is installed.
Rafid
This platform offers a comprehensive suite of automotive services, including accident reporting, roadside assistance, mobile and center-based car servicing, and vehicle inspection. It aims to streamline all vehicle-related needs for motorists in Sharjah with an easy-to-use interface and wide service availability.
- Accident reporting and payment
- 24/7 roadside assistance
- Mobile car servicing at your doorstep
- Car service and maintenance booking
- Vehicle inspection and registration services
- Ride booking integration
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A full-service platform for your vehicle. Accident reporting, booking a car service & repair, book a mobile workshop, Roadside assistance, car inspection and to book a ride. It offers motorists and citizens of Sharjah, the ability to manage all their automotive requirements efficiently. With ease of use and wide service availability. Services provided: 1. Accident Reporting: Residents of Sharjah can report minor traffic accidents and incidents through the app in simple steps. View their accident history and incident report, Pay the accident report service fees, and view nearby accidents. 2. Roadside assistance: A 24/7 Service, where users can place any emergency roadside assistance service which includes (Towing, Dessert pull out service and other). 3. AutoXpress Mobile Workshop: To book any minor from the comfort of your home where the service will be carried at your doorstep. Mobile workshop services include (Car wash, Oil & Filter change, Battery replacement, AC treatment and light restoration. 4. AutoXpress Service & maintenance: Pre-book any automotive service job which can be carried in any of the 2 Service Centre locations in Sharjah. Services Available (Mechanical work, Electrical work, Painting & Decal, and body repair). 5. MotorCheck – Inspection & Registration: Pre-book any car inspection or registration related service at any of the MotorCheck locations in Sharjah. Services available are (Registration inspection, Renewal inspection, Export Inspection, 170 Points Check, Pre-purchase inspection, paint inspection, chassis inspection, OBD Report). 6. Limo & Taxi Service: Book a lime ride from Sharjah through the Buraq App or Book a Sharjah Taxi by calling Buraq Call Centre. Additional Features: • Application is available in 3 Languages (English, Arabic & Urdu) • Inbuilt Payment system • Map integration for location & address settings • Add your vehicle • Push notification updates • Email & SMS updates • Ability to share generated accident reports About Rafid: Established in 2017 as a joint venture between Sharjah Asset Management and OWS Auto. Providing car buyers and owners 360 automotive services from minor accident reporting, car service, maintenance, car wash, car detailing, car inspection, registration renewal. car export and roadside assistance. Rafid’s four independent arms which offer complete best-in-class automotive solutions. With a core management team of innovators, we aim to create solutions as a way of life. Drawing inspiration and motivation from across the globe, we work to implement procedures and provide better solutions to all our stakeholders.
Screenshots
Verdict
The clearest difference is rating: Smart Employee at 4.7 against Rafid's 2.0. Smart Employee also leads on review sentiment (49% vs 7%) and ratings volume (789 vs 8). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Smart Employee holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: Smart Employee has 789 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 49% of Smart Employee's written reviews are positive against 7% of Rafid's.
Smart Employee ships an update every 3 weeks, Rafid fortnightly. The most recent releases landed on September 18, 2026 and September 9, 2026 respectively.
| Parameter | Smart Employee | Rafid |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (789 ratings) — better | 2.0 (8 ratings) |
| Positive reviews | 48.6% of reviews — better | 6.7% of reviews |
| Number of ratings | 789 — better | 8 |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.5 — better | 15.6 |
| Further details — not scored | ||
| Size | 151 MB | 88 MB |
| Age rating | 4+ | 4+ |
| Developer | Dubai eGovernment Department | RAFID FOR AUTOMOTIVE SOLUTIONS.LLC |
Customer experience
Smart Employee
Rafid
In-app purchases
Smart Employee
No in-app purchases
Rafid
No in-app purchases








