MxApprove vs IBM Control Desk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MxApprove
This app provides a mobile workflow inbox for IBM Maximo Asset Management. It allows users to review, approve, reject, or reassign system records and assignments on the go, streamlining critical business processes.
- Mobile workflow inbox for IBM Maximo
- Approve/reject system records
- Reassign assignments
- Access inbox on the go
- Utilizes authorized IBM Maximo APIs
Read full descriptionHide full description
MxApprove by A3J Group, LLC is a mobile workflow inbox for IBM Maximo Asset Management. Users of IBM Maximo need to approve or reject various system records as they go through standard lifecycles. Examples include approval of Purchase Requisitions to support non-stock purchases for Work Order planning, revisions of Contracts and Purchase Orders, electronic approval of Invoices, revisions of Job Plans, etc. Many times, administrators of IBM Maximo utilize the system's electronic workflow capabilities to standardize and automate the lifecycle of these records. At times during these lifecycles, assignments are made to individuals or groups that require review and approval or rejection of the assignment. That's where MxApprove comes in. Standard functionality within IBM Maximo has users log into the web application on their desktop to access their Assignments Inbox. From there users review and act on those records. In the world of management today, who has time to constantly sit down at their desk and monitor their IBM Maximo inbox? MxApprove allows users to access their inbox, review the records that are assigned to them, and accept, reject, and reassign assignments. All on the go, and all using the authorized IBM Maximo API's. Visit http://a3jgroup.com/mxmobile/ for more information, including the video tutorial.
IBM Control Desk
This app allows service desk agents, field agents, and managers to manage tickets and requests remotely. Users can view, edit, and comment on tickets, change ownership and status, and approve or reject requests. Business users can also access self-service options like searching for solutions and creating service requests.
- View and edit tickets
- Change ticket ownership and status
- Comment on tickets
- Approve or reject requests
- Search for solutions
- Create service requests
Read full descriptionHide full description
With the IBM Control Desk mobile app, service desk agents, field agents, and manager/approvers no longer have to be at their computer to resolve tickets. Whether in a client’s office, in a data center, in a taxi, or at an event with a family member, “keep the workflow moving” with the IBM Control Desk mobile app. View and edit tickets, change ownership, change status, and comment on tickets while on-the-go. Managers can also approve or reject requests. Business users can enjoy the convenience of self-service with the IBM Control Desk mobile app. Search for solutions, create service requests, and check status of service requests from your mobile device. The mobile app is supported for IBM Control Desk version 7.6.0.4 and higher.
Screenshots
Verdict
The clearest difference is update cadence: MxApprove at every 3 months against IBM Control Desk's every 7 months. On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MxApprove ships an update every 3 months, IBM Control Desk every 7 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | MxApprove | IBM Control Desk |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) — better | — |
| Positive reviews | 100.0% of reviews | 100.0% of reviews |
| Number of ratings | 3 — better | — |
| Update frequency | Every 3 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 | 11.0 |
| Further details — not scored | ||
| Size | 48 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | A3J Group, LLC | IBM |
Customer experience
MxApprove
IBM Control Desk
In-app purchases
MxApprove
No in-app purchases
IBM Control Desk
No in-app purchases
Questions
Is MxApprove free?
Is IBM Control Desk free?
Do MxApprove or IBM Control Desk have ads?
Which is updated more often, MxApprove or IBM Control Desk?
Other comparisons
