Comparison

Softphone vs Cross Connect Softphone

Price, ratings, monetisation and update history for both apps, side by side โ€” with what reviewers say about each.

Head to head
About

Softphone

This app provides high-definition voice and video calls, plus instant messaging, for users of a specific hosted PBX platform. It offers secure calling with TLS encryption and efficient low-bandwidth usage. Setup is simplified through QR code provisioning.

Highlights
  • HD Voice and Video Communication
  • Instant Messaging
  • Secure Calling (TLS Encryption)
  • Zero-Touch Provisioning via QR Code
  • Ultra Low Bandwidth Usage (OPUS codec)
  • Pushkit Enabled for Battery Performance
Features
Read full description

*** This app will NOT work with any other VoIP providers and requires a VoiceHost Account to access the app*** Softphone enabled for High Definition voice and video communication along with Instant messaging. VoiceHost Hosted PBX users can enable the softphone app via the control panel and provision all settings via a QR Code without any configuration. Secure Calling / TLS encryption as default. Zero-Touch Provisioning via QR code. Pushkit Enabled - Improved battery performance. Ultra low bandwidth usage on mobile or cellular networks via the OPUS codec. How to use: 1. Create a VoiceHost Account is you do not have one already (www.voicehost.co.uk) 2. In your VoiceHost account control panel go to "Seat Settings" 3. Select the checkbox to enable the Softphone App - You will now see a QR code. 4. Download the Softphone App from iTunes 5. Open the App and Scan the QR code shown to you previously ***Designed for use with the VoiceHost Hosted PBX and cloud platform only.***

About

Cross Connect Softphone

Features
Read full description

Cross Connect Softphone is a SIP soft client that extends VoIP functionality beyond the land line or desktop. It brings features of the Cross Connect platform directly to end-user's mobile devices as a Unified Communications solution. With Cross Connect Softphone users are able to maintain the same identity when making or receiving calls from any location, regardless of their device. They are also able seamlessly send an ongoing call from one device to another and continue that call without interruption. Cross Connect Softphone grants users the ability to manage contacts, voicemail, call history and configurations in a single location. This includes greetings and presence which all contribute to more efficient communication. ***NOTICE: You must have an existing account with a supported service provider in order for Cross Connect Softphone to work***

Screenshots

Softphone4 screens
Cross Connect Softphone4 screens

Verdict

The call

Softphone and Cross Connect Softphone are too close to call on the numbers: across 6 compared parameters โ€” price, update cadence, ads and in-app purchases among them โ€” neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price ยท Rating ยท Positive reviews ยท Number of ratings ยท Update frequency ยท Ads ยท In-app purchases ยท Monetization ยท Best chart rank ยท Devices ยท Requires iOS

CostPrice ยท In-app purchases ยท Ads ยท Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Softphone ships an update every 4 months, Cross Connect Softphone every 6 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

ScorecardNo meaningful differences
Softphone versus Cross Connect Softphone: the parameters behind the verdict, then further details
ParameterSoftphoneCross Connect Softphone
PriceFreeFree
Positive reviews100.0% of reviewsโ€”
Update frequencyEvery 4 months โ€” betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeโ€”
DevicesiPhoneiPhone
Requires iOS16.016.0
Further details โ€” not scored
Size98 MB109 MB
Age rating4+4+
DeveloperVoiceHostTelephone Systems Installations Ltd

In-app purchases

None

Softphone

No in-app purchases

None

Cross Connect Softphone

No in-app purchases

Questions

Is Softphone free?
Softphone is free to download, with no in-app purchases.
Is Cross Connect Softphone free?
Cross Connect Softphone is free to download, with no in-app purchases.
Do Softphone or Cross Connect Softphone have ads?
Neither Softphone nor Cross Connect Softphone shows ads.
Which is updated more often, Softphone or Cross Connect Softphone?
Softphone ships an update every 4 months, and Cross Connect Softphone every 6 months. Most recently, Softphone was updated on November 2, 2026 and Cross Connect Softphone on November 3, 2026.

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