Softphone vs Cross Connect Softphone
Price, ratings, monetisation and update history for both apps, side by side โ with what reviewers say about each.
Softphone
This app provides high-definition voice and video calls, plus instant messaging, for users of a specific hosted PBX platform. It offers secure calling with TLS encryption and efficient low-bandwidth usage. Setup is simplified through QR code provisioning.
- HD Voice and Video Communication
- Instant Messaging
- Secure Calling (TLS Encryption)
- Zero-Touch Provisioning via QR Code
- Ultra Low Bandwidth Usage (OPUS codec)
- Pushkit Enabled for Battery Performance
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*** This app will NOT work with any other VoIP providers and requires a VoiceHost Account to access the app*** Softphone enabled for High Definition voice and video communication along with Instant messaging. VoiceHost Hosted PBX users can enable the softphone app via the control panel and provision all settings via a QR Code without any configuration. Secure Calling / TLS encryption as default. Zero-Touch Provisioning via QR code. Pushkit Enabled - Improved battery performance. Ultra low bandwidth usage on mobile or cellular networks via the OPUS codec. How to use: 1. Create a VoiceHost Account is you do not have one already (www.voicehost.co.uk) 2. In your VoiceHost account control panel go to "Seat Settings" 3. Select the checkbox to enable the Softphone App - You will now see a QR code. 4. Download the Softphone App from iTunes 5. Open the App and Scan the QR code shown to you previously ***Designed for use with the VoiceHost Hosted PBX and cloud platform only.***
Cross Connect Softphone
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Cross Connect Softphone is a SIP soft client that extends VoIP functionality beyond the land line or desktop. It brings features of the Cross Connect platform directly to end-user's mobile devices as a Unified Communications solution. With Cross Connect Softphone users are able to maintain the same identity when making or receiving calls from any location, regardless of their device. They are also able seamlessly send an ongoing call from one device to another and continue that call without interruption. Cross Connect Softphone grants users the ability to manage contacts, voicemail, call history and configurations in a single location. This includes greetings and presence which all contribute to more efficient communication. ***NOTICE: You must have an existing account with a supported service provider in order for Cross Connect Softphone to work***
Screenshots
Verdict
Softphone and Cross Connect Softphone are too close to call on the numbers: across 6 compared parameters โ price, update cadence, ads and in-app purchases among them โ neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price ยท Rating ยท Positive reviews ยท Number of ratings ยท Update frequency ยท Ads ยท In-app purchases ยท Monetization ยท Best chart rank ยท Devices ยท Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Softphone ships an update every 4 months, Cross Connect Softphone every 6 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | Softphone | Cross Connect Softphone |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 100.0% of reviews | โ |
| Update frequency | Every 4 months โ better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | โ |
| Devices | iPhone | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details โ not scored | ||
| Size | 98 MB | 109 MB |
| Age rating | 4+ | 4+ |
| Developer | VoiceHost | Telephone Systems Installations Ltd |
In-app purchases
Softphone
No in-app purchases
Cross Connect Softphone
No in-app purchases
Questions
Is Softphone free?
Is Cross Connect Softphone free?
Do Softphone or Cross Connect Softphone have ads?
Which is updated more often, Softphone or Cross Connect Softphone?
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