Pocket Office vs EmberCRM

Meet Pocket Office, think of us as your office manager (one who doesn’t need coffee or desk space, of course). Pocket Office is an app that takes care of all the niggly bits of running a business – so you can get back to doing what you do best. We work around the clock, so you don’t have to. Our smart platform works with your online presence including web, social, directories and more. We exist to help you, manage your business, keep-in- touch with your customers and attract new ones. Let Pocket Office take care of your: • Bookings Customers can book online 24/7, reschedule appointments and even register for events or classes. • Calendar We’ll put all of your appointments, events and reminders in the one place, so you can check them (and make it on time), every time. • Payments Accept credit card payments online, and even send customised invoices. • Client Portal Request or send documents to returning customers using our clever (and completely private) client portal. • Team We’ll help manage your staff members’ workflow using our clever calendar. It taps into each of your team mates’ schedules. Can you believe it? • Customer emails and texts Our smart follow-up messages are already written for you. It’s the easiest way cut down on no-shows, and time spent scheduling.   • Contact details Our system automatically (and safely) records any customer who gets in touch online. Then we hang onto their details for you. • Reminders and notifications We’ll let you know when you’ve got a new booking or a change in schedule – pronto. You can even respond on the go. • Data and performance Real-time reporting that shows you the what, where and when of your customers actions. • Campaigns Create e-mail campaigns with ease (you can even do it on-the-go from your mobile), to promote your business, service or event. Once you hit download, you’ll wonder how you ever did without us.

Ember helps users keep track of their clients, appointments, and histories. Ember is helping users to communicate with their clients more easily by enabling users to search and query their client’s history and send mass communications to those clients have not visited in a selected duration. FEATURES: --Client Features-- -Separate Address Book from device’s Contacts -View and Save Appointments, History, Photo, Notes, Birthdays, Anniversary, Gender, Custom Notes. -Search-able comments on each Client -Use Notes for tagging -Quick View of next & last Appointments -Easily Keep track of referrals -Quickly scroll through contacts using alphabet on right --Reports-- - The Reports show the following numbers based on the selected duration ---Percent Booked ---Income made (services & tips) ---Percent of clients that use chemical services ---Percent of clients that purchase retail products ---Export Report Screen to email. -Reports are available for Today, Yesterday, This Week, Last Week, This Month, Last Month, Last 3 Months, This Year, Last Year, Or Custom Range --Scheduling Features-- -The most customizable double booking available -Schedule more than one service in one appointment -Completed appointments create history -View Daily Schedule in 15 min increments -Add Appointments from Schedule area -The most flexible recurring/standing appointments -15 mins Calendar Views for Day and Week --Histories Features-- -Record Services, Formula, Tip Amount, Retail Amount, Date Time & Note -History formula automatically updates contact formula field --Query/Search Features-- -Search for clients that have not serviced in X number of weeks -Search for clients that use chemical services -Search for clients based on gender -Search for clients that visited x number of weeks ago --Broadcast Features-- -Send thank you email messages to the clients who visited this week. -Send a Message to everyone who has a birthday or anniversary this month. -Send a Message to clients that use chemical services, to promo specials. -Send Mass Emails or SMS(Text Msg) to a search result. -Ember breaks down large broadcast into smaller groups to help make sure they are delivered. Number of messages to send can be set in options. --Customizable services-- You can add custom services and set the Name, Price, Duration and Double Booking options -Ability to customized service calendar with color codes --Options-- -Customize your work hours per day - required for reporting % booked -Calendar day view, set start time -Import Contacts from devices Address Book -Default for Area Code, State when adding new clients -Sales Tax %, Booth Commission %, Retail Commission % -Export All data to files so it can be used in Excel or numbers --Device Sync-- -Ember Auto Syncs to the Ember CRM cloud system. -Sync Multiple Devices together via Ember CRM cloud. -Copy Appointments to devices Calendar (Semi-Sync) -Auto Sync upon open