IE Infinity vs 959@FM

Infinity by Idea Elan is the number one solution for mobile research management. The application allows Idea Elan users to access core facilities to perform an array of functions. From virtually anywhere at any time, users can quickly reserve instruments, easily request access to facilities and equipment, view the sleek and detailed dashboard, while also maintaining their schedule and profile. Users can access the system on their way to the facility, at home, and even in a different state. The state of the art application is ideal for busy researchers on the run. Idea Elan’s Infinity is a revolutionary application connecting directly to institution and core settings, services, and equipment for an easy to use, fast system. Since users can access the app from any place in the world, using only their phones, Infinity dramatically reduces time spent on a desktop. More time and effort can be spent on actual research and less time spent following a paperwork trail. IE Infinity comes complete with: • Quick and easy facility access • Innovative mobile instrument scheduling • Remote access from any mobile device • Sleek and detailed dashboard views • Swift issue reporting • Simplified favorites feature for fast scheduling • Automatic notifications for admins and users • Complete personal reservation listings • Cancel or reschedule features for reservations Infinity pairs perfectly with Idea Elan Core Management Software to provide a complete and intuitive research management package for facilities world-wide.

959@FM is an easy way to book your facilities services at KAUST without calling 959. Just download the app, create an account, and let us know your needs. Manage your requests on the go, check your request progress, check your request history, check your home details, enquire about any service or info, raise your complaint, get real time notification, and rate your experience to help us maintain quality services. Why 959@FM? Easy to use with an online accessibility via Wi-Fi, 4g, 5g Available for any registered user that needs a facilities services at KAUST Ability to create a request from anywhere in the world where you have network access, even when you are on holiday. Works offline, knowing that your request will be submitted automatically once you are connected to a network again. Linked to the FM Call Center 24/7. 959@FM provides 12+ Facilities Management Services such as: Air Conditioning Electricity Fire System Plumbing Lifts & Garage Doors Pest Control Horticulture Civil Appliances Waste & Janitorial Nanny Housekeeping and more. For more details about facilities Management reach out to us at https://www.fm.kaust.edu.sa Facilities Management "...delivering exceptional customer experience..."