Workforce Mobile vs Facility Assist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Workforce Mobile
Empower staff to manage and resolve reported issues directly from their mobile devices. Update statuses, assign tasks, add notes, and request further information in real-time.
- Real-time issue response
- Update issue status
- Assign issues to staff
- Add notes to issues
- Request more information
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Workforce Mobile gives staff members the power to respond to and resolve issues reported in real-time. Update issues status, assign issues to staff members, add notes or request more information from the individual who submitted the issue right from your phone.
Facility Assist
This application allows users to easily report, track, and find service requests through interactive conversation. It streamlines the process of submitting and managing facility-related issues.
- Interactive conversation interface
- Report service requests
- Track submitted requests
- Find existing service requests
- Streamlined issue management
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The facility assistant is a mobile application that empowers through interactive conversation, the ability for users to easily report, track and find service requests that have been submitted.
Screenshots
Verdict
Workforce Mobile and Facility Assist both sit at 3.1 stars, but that hides the real split: 100% of Facility Assist's written reviews are positive against 13% of Workforce Mobile's. Workforce Mobile's advantage is ratings volume (30 vs 2) and update cadence (monthly vs every 2 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.1 for Workforce Mobile against 3.0 for Facility Assist. That said, the two scores are not equally well evidenced: Workforce Mobile has 30 ratings behind it against 2, so its average is the more settled of the two. Written reviews are what separate them: 13% of Workforce Mobile's written reviews are positive against 100% of Facility Assist's.
Workforce Mobile ships an update monthly, Facility Assist every 2 months. The most recent releases landed on September 15, 2026 and July 28, 2026 respectively.
| Parameter | Workforce Mobile | Facility Assist |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (30 ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 12.5% of reviews | 100.0% of reviews — better |
| Number of ratings | 30 — better | 2 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 136 MB | 76 MB |
| Age rating | 4+ | 4+ |
| Developer | Tyler Technologies, Inc | Apptree Software, Inc. |
Customer experience
Workforce Mobile
Facility Assist
In-app purchases
Workforce Mobile
No in-app purchases
Facility Assist
No in-app purchases
Questions
Is Workforce Mobile free?
Is Facility Assist free?
Which has better reviews, Workforce Mobile or Facility Assist?
Do Workforce Mobile or Facility Assist have ads?
Which is updated more often, Workforce Mobile or Facility Assist?
Other comparisons
